LVN

***** ****** ***. ******** ** ***** •562-***-****•******@*****.***

Norma Hernandez

Objective

Seeking part time employment as a Licensed Vocational Nurse. I am IV certified and have my current CPR card.

Experience

Sept. 2008 - Present

Licensed Vocational Nurse Imperial Convalescent Hospital La Mirada, CA

 Care for an average of 30 residents

 Administer medication to residents

 Receive and carry out telephone orders

 Document vital information regarding residents

 Supervise nursing assistants and aides

 Responded to emergency situations based on my nursing standards

 Process new admissions

 Wound Care Treatment

Dec. 2003 – Sept. 2008

Sales Support Kingston Technology Inc.

Fountain Valley , CA

 Aug. 2005 – Sept. 2008

 Assist Senior Level Account Managers with account maintenance

 Answer and respond to incoming phone calls and emails.

 Provide customers with pre-sales support

 Assist customers with returns and credits

 Prepare and send out pricing quotes.

 Work with Shipping Department to make sure packages shipped in timely manner

 Scheduled appointments

 Data Entry

 Received and processed revenue reports

Customer Service Rep

 Apr. 2004 – Aug 2005

 Answered and responded to incoming phone calls and emails.

 Provided customers with pre –sales support

 Assisted customers with rebates

 Worked with Fed Ex to ensure timely delivery of packages.

 Assisted customers with returns and credits

Receptionist

 Dec. 2003 – Mar. 2004

 Operated Switch Board

 Greeted Customers

 Provided all visitors with badges

Education

May 2005 – Apr. 2007 American Career College Anaheim, CA

License for Vocational Nursing

Sept. 1998 – Jun. 2002 California High School Whittier, CA

High School Diploma

References Available Upon Request

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