Mr. Jaime Granado
Phoenix, Arizona 85016
Cell: 602-***-****
E-mail: *******@***.***
PERSONAL OBJECTIVES
My career objective is to work in an environment where I am continually challenged and where I can provide a significant contribution to the organization, while meeting the needs of the customers and expectations of management. I am committed to increasing my depth of talent by taking on new responsibilities and projects.
Demonstrable skills:
Team Building
Positive Can-Do Attitude
Technically Able/Apt
Strong Verbal and Written Communication Skills
Information Management
Quality and Detail Oriented
Analytical
Works Well Independently
Ethical
Easy to Comprehend New Concepts and Ideas
Technical skills:
Web Design
Microsoft Word, Outlook and Power Point
McCracken/Strategy
Microsoft Excel/Visual Basic
yardi Voyager
PROFESSIONAL EXPERIENCE
First Preston Management, Inc.
August 2010 – August 2011
Phoenix, Arizona
Property Technician, Field Service Management
• Recruited and trained subcontractors to perform initial and routine inspections, system checks, fill out HUD property condition reports, provided vendor support/tools and explained and negotiated pricing and coverage areas.
• Process subcontractor documents, generate work orders for properties, initial services, inspections and notification letters, create property condition reports from information gathered during research, assign new acquisitions for processing, research background information on all properties, enter information from initial inspections and system checks into online asset management and work flow system, run various daily reports.
Berkadia Commercial Mortgage LLC.
July 2006 – May 2010
Tempe, Arizona
Client Relations Manager
• Acted as liaison between borrower, customer relations operations group, production personnel, trustees and Rating Agencies. Addressed and responded to normal and customary questions and inquires from Borrowers including monthly payments, payoff statements, satisfactions, replacement reserve requests, Arm adjustment calculations, taxes, insurance, escrow analysis, late charges, and insurance loss drafts.
• Review title report and survey. Work with local counsel to ensure any needed appurtenant easements are insured as part of the collateral under the mortgage. Work with local counsel and in-house counsel to negotiate changes to the loan documents. Address business points such as leasing approval thresholds, qualifications to borrower representations and warranties, insurance and condemnation provisions, membership/partnership transfer provisions, etc.
• Review and on occasion abstract leases. Abstract leases/Negotiate lease terms & subordination agreements. Identify business risks associated with lease provisions and how they affect the mortgagee's interest. Understand the ownership structure of the borrower. Work with the loan originator to approve partnership/membership transfer provisions in the mortgage. Review and approve due diligence items. Reconcile lease terms within each estoppel to the rent roll provided at underwriting. Confirm the proper amount of rental income, lease term, square footage, etc. for each tenant. Review the casualty and liability insurance coverage for proper insurable value, co-insurance provisions, rent loss coverage, etc.
Social Security Administration
February 2005 – July 2006
Phoenix, Arizona
Claims Representative
• Assisted the public in person, by mail, and by phone to establish entitlement to Social Security benefits. Obtained, clarified, and verified data used to analyze claims and make benefit entitlement decisions. Analyzed problems to identify significant factors, gather pertinent data, and recognize solutions; Planned and organized work; and communicated effectively orally and in writing.
• Assisted individuals in establishing their entitlement to receive benefits; adjudicated, authorized and reconsidered claims; represented programs before the general public; evaluated benefit program operations to assess the integrity and quality; and interpreted insurance program requirements and formulated policies, procedures and guidelines.
PROFESSIONAL LICENSES
Arizona Department of Real Estate – Sales agent
July 2007 – Current
EDUCATION
W.P. Carey School of Business: Arizona State University
August 2001 – December 2004
B.S. Business Administration, GPA 3.33
International Business Certificate
Minor in Communications
W.P. Carey School of Business: Arizona State University
August 2011 – Current
Master in Real Estate Development
REFERENCES
Available upon Request