Christopher J. York

PO Box ***

Doe Run, MO ***37

(H) 573-***-****

(C) 573-***-****

(W) 636-***-**** Ext. 346

CHRISTOPHER J. YORK vptolm@r.postjobfree.com

Professional Goal

My goal is to work in a professional supervisory capacity in a manufacturing facility where I can utilize my education, experience, and technical skills in a professional environment fulfilling the company’s growth objectives.

Professional

Experience Jan 2007 – Present: H-J Enterprises, Inc /H-J International, Inc., High Ridge, MO

Quality Manager

Responsibilities include:

Development and implementation of quality standards at all levels within the

company from purchasing to distribution.

Develop, maintain and strengthen supplier relationships through the application of innovative principles and solutions while adhering to specifications of materials and contract negotiations to meet material planning objectives.

Conduct extensive root cause analyses of customer issues and implement

efficient, cost effective solutions to ensure highest possible levels of customer satisfaction.

Conduct regular analysis of obsolete/slow moving materials to improve inventory turn

rates and minimize capital inventory investment.

Implementation of PPAP program essential to the success of joint new

product development ventures with the company’s second-largest client.

Plan, develop, implement and monitor multiple continual improvement projects to streamline manufacturing processes utilizing Cellular Manufacturing, KANBAN, SPC, KAIZEN, 5-S and TQM.

Supervised three to nine QA and QC individuals and directed quality-related activities of two-hundred-plus Manufacturing, Engineering and Purchasing associates.

Interim Plant Manager during periods of hiatus.

Apr 2005 – Nov 2006: PPLT, Farmington, MO

Corporate Trainer / Continual Improvement Coordinator

Corporate Trainer responsible for Employee Merit Progression Program, from initial orientation and development through continuing professional education.

Developed and used numerous analytical tools in determining Operational Best of Business for two facilities.

Facilitated KAIZEN breakthrough events.

Primary C.I./QA agent responsible for conducting root cause analysis of production issues for purposes of process improvement.

Administered TQM and 5-S programs that resulted in reduced machine downtime and improvement of the overall working environment.

Led Productivity Improvement Teams that achieved significant operational cost savings.

Provided internal and external support by troubleshooting product s, production methods, materials and practices in pursuit of Organizational Excellence.

Jun 2000 - Apr 2005: PPLT, Farmington, MO

Technical Support Specialist/ Technical Analyst – Customer Service and Quality

Principal global product and installation technical support contact for sales partners, installers, customers and internal departments, providing technical updates, customer service analyses and FAQ’s.

Created, developed and expanded the use of various administrative tools to provide technical assistance to Customer Service and Manufacturing, to include product warranty application, timelines and internal information browsers.

Drove product and process improvements by identification of product performance and reliability problems, and formulation of appropriate solutions.

Key member of ISO 9000-2001 Implementation Team, realizing award of ISO validation in June, 2002.

May 1998 – Feb 2001: PPLT, Farmington, MO

Testing and Compliance Coordinator

Administered internal compliance testing program for all new and existing products and served and primary contact for all 3rd party certifying agencies and customers, both foreign and domestic.

Increased the number of ASTM compliant products from 37% to 98% within the first year.

Performed various Engineering and Logistical functions in support of new product development while supervising the testing activities of two to five lab technicians.

Prepared risk-specific documentation and acted as Corporate Liaison with attorneys defending against product liability claims.

Education 1994-1996: Mineral Area College

Park Hills, Missouri

Associate of Science, Advanced Civil Engineering Technology

1988-1992: University of Maryland, Central Texas College, EU Campuses

General Education – 38 hours

1987-1992: U.S. Army Logistics Management College Ft. Lee, VA

Logistician, Property Book NCO

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