ALTHEA STRONG

Residence: ** Wynton Gardens, London SE25 5RS

Daytime Number: 011****-******** Mob: 011************/ 561-***-**** E-mail: vpqbgk@r.postjobfree.com

PROFILE

An enthusiastic individual with excellent communication and organisational skills can work solely on my own or as part of a team. I can also cope extremely well under pressure. With the knowledge and insight gain from my Diploma in Therapeutic Counselling, it helps me to become more self – aware and non-judgemental and allows me to show unconditional positive regards; which undoubtedly propelled me to continue my studies where I completed a BA (Hons) Degree in Counselling. It has also enhanced my personal growth and development to help me to assist my clients to learn about their behavioural patterns whilst building confidence and promoting self-esteem. I am able to manage highly complex individual and client care work load, and also have experience in a variety of treatment models and have a good therapeutic understanding of individual systems and dynamics. I’m also able to display excellent communication and inter-personal skills, whilst having a proven record of time management and organisational abilities.

I am honest, hardworking, flexible, proactive, patient, tolerant, reliable, punctual, committed and resilient. I also have an aptitude for quick decision making.

EMPLOYMENT HISTORY

2010 - To Date KCA – Counsellor in a Drugs & Alcohol Agency

Working with clients who mis-use substance

Providing emotional support for client with mental health issues

Providing emotional support to families

Doing Comprehensive Assessment

Providing One – One Counselling session

Using Routes to Recovery/Appropriate Intervention

Keeping Service User List Up-to-date

Keep brief recording of client overall progress

Record client log into data system

Engaging in fortnightly supervision

2009 – 2011 Allied Health Care – Support Worker

Advocate for children with learning difficulties

Encouraging activities with learning difficulty children

Conversation service for the elderly

Dealing with Dementia clients

Monitor personal care

2006 – 2009 BJ’S Restaurant – Restaurant Manager

Dealing with customer queries in a polite and helpful manner

Ensuring service area is kept clean at all times and ready to use Answering the telephone and taking bookings/orders

Promoting the special of the day and up-selling

Stock taking and doing the rota

2004 – 2006 YES Training College Hackney & Croydon

Trainer/Tutor

Providing training in Hospitality and Catering (City & Guilds)

Provide motivational exercise to enhance student development

2000 – 2004 P’Tani Restaurant & Wine Bar – Restaurant Manager

Meeting, greeting and seating customers

Cashing, credit control and closing customer bills accurately

Responsible for overall management of restaurant including:

Recruitment of staff, discipline and devising daily task

Arranging and re-arranging weekly menu with the chef

Stock taking, rota, answering phone, up selling company’s brand

1998 – 2000 Nyaam Food Restaurant - Restaurant Manager

1994 – 1997 Tower Thistle Hotel - Restaurant Supervisor

Start as a restaurant hostess

Promote as a waitress

Promote as a restaurant supervisor

My passion for Hospitality and Catering becomes apparent

1994 – 1997 Nichols Employment Agency - Support Worker

EDUCATION DETAILS

2011 – 2012 Greenwich University

BA (Hons) Counselling

2010 – 2011 Health and Social Care NVQ Level 2

2008 – 2011 Lambeth College

Diploma in Therapeutic Counselling

2008 – 2009 Lambeth College

Certificate in Counselling Studies

Certificate in Counselling Skills

2008 -2009 Allied Healthcare Group

Training Certificate

Learning Disability Awareness, Medication Awareness

Food Hygiene (Basic), Basic Life Support

Dementia Awareness, Epilepsy Awareness

First Aid (Basic), Infection Control, S.O.V.A

Protection of Children Act P.O.C.A

1996 – 1997 Lambeth College

NVQ level 2 – Business Administration

1989 – 1993 Holmwood Technical High School

CXC – Business Administration, Office Procedures,

English, Mathematics, History

OTHER TRAINING

Health and Safety at Work

Race Relations and Equal Opportunities

Management and Supervision

Drugs and Alcohol Awareness

Mapping the Routes to Recovery using BTEI Maps

VOLUNTARY ACTIVITIES

Secretary – Africa Caribbean Development Foundation, Croydon 2007 – To Date

Coordinator – YES Youth Club, South Norwood, Croydon 2004 – 2006

Treasurer – Caribbean Development Foundation, Hackney 2002 – 2004

OTHER INTEREST

Listening to Music

Entertaining & Socialising

Cooking

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