Human Resources Sales

JONATHAN SCHURZ

** ******* ***** ● Dix Hills, NY 11746

631-***-**** ● ********@*****.***

SENIOR HUMAN RESOURCES EXECUTIVE

Accomplished Human Resources leader known for building successful HR teams focused on driving business results in multi-unit, multi-state environments. Valued internal consultant and business partner with a proven record of delivering positive change though organizations and linking HR practices to the business. Skilled in assessing and resolving a broad range of HR related issues.

• Strategic HR Leadership • Change Management

• Training and Development • Succession Planning

• Employee Relations • Talent Acquisition

PROFESSIONAL EXPERIENCE

T-MOBILE, USA – New York, NY 2008 – June 2012

Director, Human Resources Retail Operations/NYC Metro

Provided day to day direction and leadership on all aspects of HR function to key retail sales leaders and field sales staff covering 1300 employees in 240 stores.

• Hired and led team of 5 HR Business Partners in talent and succession planning, employee development, employee relations, performance management, retention strategy and compensation.

• Championed the NY/Metro Leadership Development Program, designed to identify and fast track best in class managers through structured training and mentoring to grow internal bench strength.

• Investigated facts and represented company response to grievance and termination hearings, resolving most without arbitration.

Director, Human Resources Retail Operations/East Region

As result of corporate reorganization, selected to lead the 7 person Human Resources team of T-Mobile’s East Region consisting of more than 500 retail stores and 3,000 employees

• Supported Regional Leadership team focused on delivering business results including customer growth, revenue achievement and creating a strong employee development culture

• Led efforts to introduce new compensation strategies to our sales force including orchestrating the rollout plan and execution strategy

• Fostered acceptance and trust of the HR role in the field leading to significant (30%) reduction in documented outstanding employee issues and complaints.

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WASHINGTON MUTUAL BANK – New York, NY 2002 - 2008

Human Resources Manager, Vice President

Senior Human Resources leader serving as internal consultant to senior executives on HR activities such as manpower and turnover analysis, retention strategies, performance management, compensation and succession planning

• Led transition management and staff integration (post Dime Savings acquisition) creating regional HR functions supporting 2200+ associates across 241 Branches

• Leadership role in talent management planning process designed to identify future leaders

• Developed workforce planning process for the Division which identified specific date and actions required for staff reductions and branch closing rationalizations

• Customized corporate HR initiatives to meet Divisional business objectives

• Managed distribution of annual merit/bonus pool in excess of $4 million

METLIFE – New York, NY 2000-2002

Senior Human Resources Generalist

Specifically responsible for employee relations, performance management, compensation administration and targeted HR training supporting more than 900 employees in the Institutional Information Technology Division

• Internal HR consultant to CIO for senior level talent management & succession planning. Conducted regional compensation study to benchmark salaries and benefits to industry norm

• Team lead for first ever web enabled hiring management system (Taleo). Contract negotiation, selection of internal team and implementation oversight

• Contributed to successful rollout of online employee referral program

• Responsible for behavioral interviewing skills workshop for all hiring managers

THE MAXWELL GROUP – New York, NY 1999 - 2000

Director of Technology Recruitment

Hired to establish IT division to expand The Maxwell Group’s existing capabilities which had been singularly focused in finance disciplines. Identified and selected 3 recruiters and 1 researcher to meet the challenges of the then explosive and competitive IT recruiting environment

REUTERS – New York, NY 1988 - 1999

Director, Human Resources, Reuters Information Technology (1996-1999)

Managed and supported all HR activities for the North American technology division including human capital planning, staffing and employee relations

• Developed and implemented monthly management training on topics including inclusive workplace, sexual harassment awareness, conflict resolution and performance management

• Specific oversight of Expatriate Program and associated policy management

Director, Human Resources, Reuters America (1993-1996)

Broad HR support for $300 million business unit of over 400 union and non-union associates across sales, marketing, engineering, IT, editorial and administrative functions

• Strong focus on expatriate recruitment and associated administration

• Provided employee/labor relations services including career counseling, performance management and grievance resolution

Manager, Human Resources, Reuters America (1990-1993)

HR generalist supporting 300 sales, engineering, finance and administrative employees with emphasis on employee/labor relations and recruitment

Technical Recruiter, Reuters America (1988-1990)

All talent acquisition for Reuters North America R&D and technical operations departments

Additional Human Resource Positions with First Boston Corp., Shearson Lehman Brothers

EDUCATION and CERTIFICATIONS

State University of NY at Buffalo – Bachelors of Arts in Sociology

Meyers-Briggs Certified

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