Customer Service High School
Resume:
Mariela De Lara
***************@*****.***
Objective
To obtain a full- time position where I can utilize my skills and provide the best customer service and be an asset to any facility.
Education
2006_ High School Diploma, Bloomington High School, Bloomington, Ca
Graduation Date: June 16, 2006
2008 Phlebotomist CPT 1: Mission Career College, Riverside, Ca
Graduation Date: November, 2008
October 20, 2008 to November 14, 2008
Phlebotomy Externship, Neighborhood Health Care, Temecula, Ca
Completed 108.5 hours
2010 _ General Education, Chaffey College, Rancho Cucamonga, Ca
Graduation Date: Still attending
2011_General Education, San Bernardino Valley College, San Bernardino Ca.
Graduation Date: Still attending
Qualifications
Typing 47 wpm able to receive payments, any transactions
Office Procedures Bilingual (Spanish)
Scheduling Appointments Answer multiple phone lines
Ms word Able to sale any type of product to customers
Ms. Excel Customer Oriented
Ms PowerPoint Goal oriented
Filing Great team player
Excel Data Entry
Outlook Powerpoint
Multi-task Team player
Responsible Phone etiquette
Process phone orders invoice preparation
Return Authorization processing OMS system
Great people skills UPS shipping labeling
Check inventory
Process PO’s /invoices
Relevant Experience
Nov, 2011 to July,2012
Mega Cap Inc
Customer service.
Answer multiple phone lines, take orders over the phone, check inventory, prepare UPS labels, complete invoices, fax invoices, data entry, email clients, filing
Nov, 2009 to Oct,2011
DeLara & Son Transportation, Bloomington, Ca
Office Assistant / Receptionist
Answer phone calls, invoice preparation, email clients, scan paper work, fax paper work, file paper work, dispatcher, handle bill of ladings, collect payments
Sept 2010- May 2011
Advantage Sales and Marketing, Irvine. Ca
Event specialist/Marketing /Sam’s Club
Demo food to customers at Sam’s club
July, 2007 to Nov, 2009
Sam’s Club, Ontario, Ca
Customer Service
Cash transactions, cash payments, credit card payments, returns, filing, answer multiple phone lines, process credit card or new membership application, fax paper work, sale memberships to customers, sales
References Available:
Vanessa Mena: 951-***-****
Gloria Melgoza : 951-***-****
Peggy Lemay: 909-***-****
Contact this candidate