O. DOUGLAS TAYLOR
Street address: *** ******* ***** *****: ***********@*****.***
Reynoldsburg, OH 43068
Phone: 614-***-**** Cell: 216-***-****
EXPERIENCE:
The Healthcare Accreditation Colloquium April 2008 – Jan, 2009 Upper Arlington, OH
Process Improvement Manager
• Consulting with hospitals on process improvement
• Sales and Marketing.
• Making presentations on Process Improvement at major medical conventions.
• Position Eliminated
AMC, Inc April, 2007 – Jan, 2009 Upper Arlington, OH
Client Manager
• Consulting with and managing client hospitals in clinical process improvement
• Mapping processes and gap analysis.
• Surveyed hospitals for accreditation.
• Consulting with hospitals on accreditation and process improvement.
• Transferred to Colloquium due to lack of work
Wesleyan Village (Elyria United Methodist Village) Elyria, OH
Administrator in Training April, 2006-September, 2006
• Completed internship at a CCRC. (Wesleyan Senior Living)
• Completed projects included a marketing survey, disaster plan, and developed a comprehensive plan for a new home health initiative.
• Experience with Independent; Assisted Living and Nursing Care Center.
• Internship Ended
Gulf Pacific Management Consulting 2005-2006 El Dorado Hills, CA
Senior Consultant
• Specialist in health care assisting clients to market their services and rebrand their services.
• Helping executives diagnose issues within the company and then facilitating the development and execution of dynamic solutions.
• Trained clients to continue and manage the change process.
• Lack of Contracts
May Consulting Company 2003-2005 Chicago, Ill.
Business Consultant/Project Manager
• Providing consulting on financial controls, strategic planning, cost control, and personnel.
• Specialist in health care clients often focusing on marketing and re-branding.
• Working with client to diagnose problems and devising a plan of correction.
• Training Executive, Administrative and Supervisory staff to manage and control the companies to be more stable and productive.
• Take position with Gulf Pacific
University Primary Care Practices 2002-2003 Westlake, OH
Practice Manager for a seven physician Internal Medicine group.
• Managing an Internal Mediicine Practice of 6 physicians and 18 employees.
• Responsible for developing new ancillary services.
• Responsible for developing and monitoring compliance programs.
• Position Eliminated
Advent Management Services 1996-2002 Bay Village, OH
President of a company formed to provide services to health care providers.
• Consulted with health care organizations on problem identification, problem resolution, and the development of new business models.
• Orchestrated physician practice startups
• Developed a risk bearing health care organization consisting of 400+ physicians, hospitals, and ancillary medical services.
• Contracts fulfilled
University Suburban Health Center 1991-1997 South Euclid, OH
Director of Development and Administrator of Independent Practice Association
• Director of Development for a 140 physician organization.
• Supervised billing operations for ancillary services exceeding $25 million annually.
• Negotiated contracts with health insurance companies, implemented them, and monitored the contracts.
• Laison between insurance companies and physician offices and patients.
• Developed the operating procedures for the Independent Practice Association, IPA, for 140 physicians and the ancillary services.
• Negotiated contracts with health insurance companies for the IPA and administered those contracts.
• Sponsored Advent to extend reach of the managed care contracts
Cleveland Clinic Foundation 1988-1991 Cleveland, OH
Administrator of Orthopedic Surgery managing 22 surgeons and physicians
• Developed the concept, wrote business plan, and implemented the first off-campus clinic.
• Implemented a departmental productivity plan.
• Supervised the operations of the sub-departments of Physical Therapy, Occupational Therapy.
• Position eliminated to make transition to new Department Chairman
Hospital Management Professionals 1986-1988 Brentwood, TN
Chief Executive Officer at a hospital and long term care facility in Missouri.
• Increased revenues by 40% by developing a home health agency, a specialty physician clinic, a CT scanning program, and by revising the billing and collection procedures.
• Started a new Home Health Agency.
• Implemented departmental budgeting along with bidding and purchasing procedures
• Attained full accreditation by the Joint Commission on Accreditation of Healthcare Organizations.
• Developed and implemented a marketing program to increase census.
• Developed and implemented a uniform staffing and salary plan.
• Management company lost contract
Mary Breckenridge Hospital 1985-1986 Hyden, KY
Chief Executive Officer a hospital, a clinic, a home health agency, a durable medical store,
and 5 off campus medical clinics. The Hospital was the exclusive affiliate for two schools
of nursing.
• Achieved a successful accreditation by the Joint Commission on Healthcare Organizations.
• Increased revenues by instituting a cardiology service and recruiting five physicians.
• Initiated and implemented an area marketing survey and re-branding of the organization as a community facility.
• Left to work for Hospital Management Professionals
Red Bird Medical Center 1983-1985 Beverly, KY
Executive Director and C.F.O. of a hospital, physician clinic, dental clinic, home health agency.
• Stabilized the financial position of the hospital improving the billing and collection procedures resulting a 46% increase in revenue.
• Supervised a 22-nurse Home Health Agency
• Revised purchasing procedures resulting a 30% saving.
• Recruited physicians, nurses, and technical staff .
• Board of Global Misistries commitment fulfilled.•
Education
Otterbein College Westerville, Ohio
BA, Philosophy and English
Evangelical Theological Seminary Naperville, Illinois
M. Div., Counseling
Central Michigan University Mt. Pleasant, Michigan
M.A.P.A., Master of Arts in Public Administration, Health Policy
Ohio State University Columbus, Ohio
Ph.D. studies in Health Policy Administration
Menninger Foundation Topeka, Kansas
One Year Internship in Counseling
Resource Associates Corporation Pennsylvania
Facilitation Skills and Relationship Sales
Ohio State University Columbus, Ohio
Core of Knowledge