Human Resources Management

Gabriela Montoya

**** **, **** ******* • Sunrise, FL. 33351 • Ph. 786-***-**** • vp205x@r.postjobfree.com

HUMAN RESOURCES

Recruting and Selection • HRIS • Employee Relations

Successful 13-year background in Human Resources development and employee relations. Reputation for implementing policies and procedures that positively impact corporate profitability, employee satisfaction, and overall productivity. Able to excel under pressure, prioritize heavy workloads and meet all project deadlines with excellent critical thinking skills and extensive knowledge of principal procedures for personnel recruitment, selection, training, and compensation/benefits.

CORE COMPETENCIES

• Performance Evaluation

• Managing Diversity

• Productivity Improvement

• Process and Project Management • Employment Law

• Training

• Leadership HR Policies/Procedures

• Talent Management • Employee Relations

• Organizational Development

• Benefits Administration

• Mentoring & Coaching

PROFESSIONAL EXPERIENCE

CENTENE CORPORATION – Sunrise, FL 01/2012-Present

HR Coordinator

Responsible for establishing coordination among the different human resource department activities ensuring each activity progresses in accordance to the company’s plans and goals.

Successfully identify and hire new talent which includes managing the recruiting, candidate screening, and selection process within the State of Florida

Support a total of 250 all level employees-executives, managers, supervisors, and staff- on their HR queries regarding salary, benefits, employee relations, and work culture

Prepare monthly reports on new hires, full time and temporary employees, terminations, and open positions

Proficient in managing HRIS such as ADP, Talent Management, Ceridian, and third party service providers

Planned, budgeted, and organized the first employee appreciation week for all Centene-SSHP locations throughout the State of Florida. Reaching 90% employee participation and engagement and 100% support from all Company departments.

Recognized and given a “Key Contributor Award” for maintaining high level performance.

CHIQUITA BRANDS INTERNATIONAL – Port Everglades, FL 06/ 2010- 06/2011

HR Generalist Assistant/Intern

Supported administrative and HR generalist functions in a corporate environment, working in alignment with Chiquita Latin America

Actively participated in the recruiting and selection processes by identifying the best qualified candidates and conducting phone interviews

Played key role in the design, creation, execution, and evaluation of leadership learning programs that were being implemented in two large groups Logistic and Transportation within Chiquita Banana Supply Chain organization. This included assisting, assessing, obtaining/entering data, and evaluating final results

Successfully designed and created learning plans for approximately 60 employees which became a powerful tool for the company in its effort to enhance its employees’ skills and competencies.

MINISTRY OF PUBLIC EDUCATION – La Ceiba, Honduras 02/1999- 08/2007

Employee Relations- Legal Specialist

Successfully initiated, organized, and directed one of the country’s regional legal offices of the Department of Public Education in Honduras. This included providing legal counseling to the Director and departments’ managers and overseeing four administrative employees

Managed employee relation issues of more than 2,000 teachers in the public sector. Our main goal was to raise internal and external customer satisfaction, reliability, and quality of services. We accomplished this goal by creating more effective communication channels that allowed us to transmit the correct interpretation and applicability of policies and procedures among our rural and urban internal and external customers.

Implemented new HR strategies that contributed to reducing the overall percentage of employee’s complaints by designing, implementing, and conducting training programs, participating in the organization’ s recruiting, hiring, and succession planning processes

BAYAN (NON-PROFIT ORGANIZATION) – La Ceiba, Honduras 01/2005-08/2007

Legal and Business Consultant

Played key role in the implementation of new strategies that were focused on maximizing the organization’s resources and creating stronger bonds among BAYAN’s sponsors, its employees, and the Honduran Government.

Leaded projects that allowed BAYAN to be in compliance with national and international Commerce and Administrative Laws. This, in order for the organization to continue providing High School education to students in rural areas where neither public nor private education is accessible

Negotiated employees’ labor contracts and created the organization’s first employee manual.

EDUCATION & SKILLS

Masters in Science HR Management (2011): Nova Southeastern University- Ft Lauderdale, FL

B.A. in Labor Law/Social Sciences (1998): Universidad Nacional Autónoma de Honduras – Tegucigalpa, Honduras

Technical Proficiencies: Microsoft Word, Excel, and PowerPoint ~ Outlook~ Publisher ~ Ceridian ~ Workday ~ Talent Management ~ ADP Systems

Language Proficiency: Fluent in Spansih and English

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