Cecilia Kelly
North Tonawanda, NY 14120
*******@*****.***
SUMMARY OF SKILLS
•Skillful at processing data and information, keeping records, and tabulation.
•Created & maintained various forms ( i.e. garnishment calculating & log sheets to track court information)
•Experienced with Microsoft Office (Excel, Word, PowerPoint, and Publisher)
•Typing – 40 wpm
•Keystrokes – 10,000
WORK EXPERIENCE
5/2006 - 6/2010
M & T Bank
Operations Clerk II
•Extract and sort mail by lockbox number on Opex rapid extraction machine
•Stop machine to make adjustments or clear jams
•Clean machine and area at the end of each day
•Perform duties according to daily productivity standards set for the department
•Cross trained in all areas of the Retail and Wholesale Lockbox departments
10/2001 - 5/2006
M & T Bank
Senior Operations Clerk
•Responsible for keying alpha/numeric information from internal departments throughout the bank
05/1998-10/2007
Credit Bureau Services
10/2000 - 10/2001
Court Gatherer
•Traveling to City and County courts to collect public record information to update consumer credit reports and build database for future use
•Maintain relations with court personnel
•Update database in a timely manner
•Maintain accurate logbooks used to track court activity
•Advise management of any possible concerns
2/2000 - 10/2000
Receptionist
•Direct incoming calls (5+ lines).
•Perform public record entry and other tasks as requested
10/1999- 2/2000
Public Records Clerk
•Input and update public record information. Maintain logbooks and filing of documentation. Perform tasks as back up Receptionist
5/1998- 10/1999
Customer Relations Representative
•Log in disputes for preparation of files to be investigated
•Prepare Consumer Dispute Verification Forms used to verify account information
•Retrieve/open mail
•Input/print disputes and disclosures
•Interpreting dispute forms, matching verified documentation with dispute and edit as needed
•Prepare and mail credit reports
5/1991-6/1997
Delaware North Companies Inc.
4/1993 - 6/1997
Payroll Representative
•Review payroll documentation for accuracy
•Audit ADP system payrolls
•Setup of employee garnishments
•Prepare transmittals for the timely distribution of checks to the proper authorities
•Calculate and prepare manual checks as needed
•Verify I-9 documentation for accuracy
•Assist personnel with any payroll-related matter
5/1991 to 4/1993
Data Entry Operator – Cost Accounting Department
•Input all journal entries and invoice entries
•Responsible for production and distribution of month end reports
•Generate reports utilizing user-oriented PC software
•Compile information, organize data and reports, and update as necessary
EDUCATION
Erie Community College
Associates Degree
Liberal Arts – General Studies
MILITARY/ SPECIAL MENTION
United States Naval Reserves
1/ 1990 – 4/1990
Basic Military Training – Orlando, FL
4/1990 – 5/ 1990
Seaman Apprenticeship Training – Certificate
9/1991
Letter of Appreciation, Department of the Navy