Shelly Snider
Normal, IL
*************@*****.***
Objective: Looking for a role in customer relationship, with a reputed organization with adequate opportunities to implement and explore my expertise, and help the organization achieve its goals.
Education: 150 seminar hours in billing and office management.
70 business/management college hours at Lake Land College/Heartland College.
Certified in massage at Johns Massage School/500 training hours with a D.C.
Skills: Insurance billing (CPT/ICD-9 coding), accounts payable and receivable, account management,
data entry, office management, payroll, and inventory.
Software:
~ My Vision Express
~ Lytec Medical
~ Ez-Biz
~ Chiro 8000
~ Microsoft Office
~SalesPro
~Opera
First Hospitality Group Bloomington, IL
~ Director of Sales~ ~10/2011-Present~
*Supervise and direct the entire sales agent staff.
*Maintained all the B2B sales within the community.
*Direct the use and productivity of all file systems.
*Maintain timely and effective communication with the GM and AGM.
*Do all EOM reports, budget, and marketing for the hotel.
*Perform all outside sales calls maintaining large accounts and prospecting new ones.
*Organize all room contracts, meeting room contracts, and all catering services.
* Setup all receptions for large groups that include but are not limited to, wedding parties, tour
bus groups, large sporting groups, and all corporate parties.
*Attend all social networking groups, chamber, CVB, and any event in the community that I can
utilize networking.
All About Eyes Corporate Bloomington, IL
~Administrator/Billing Specialist~ ~ 6/2009-8/2011~
* Organized and prepared all reports, presentations, memorandums and presented to executives.
* Assigned jobs and duties to staff and regional manager of 14 stores.
* Supervised all administrative personnel and managed staff schedules.
* Prepared and summited claims to various insurance companies for all 14 established optical stores across the Midwest including Illinois and Missouri.
* Identified and resolved patient billing complaints.
* Evaluated patient’s financial status and established budget payment plans, followed and reported status of delinquent accounts.
* Performed various collection actions including contacting patients and correcting and resubmitting claims to third party payers.
* Processed payments from insurance companies and prepared daily deposits.
* Efficient in CPT/ICD-9 coding.
Essential Essence Massage Sullvan, IL
~Operator/Owner~ ~1/07-6/2009~
Bretz Chiropractic and Medical Clinic Sullivan, IL
~Office Manager/Billing Specialist~ ~9/01-2006~
* Strong background in all phases of management, data entry, payroll,
accounts receivable and payable, and bookkeeping. HR, developing
x-rays, and all aspects of inventory.
* Filed all insurance including personal injury, work compensation, and
personal insurance. Medicare was done electronically.
* Was responsible for patient collections and resolved any billing complaints.
* Setup patients on electrical stimulation, ultra sound, and did all rehab with patients.
* Excellent communication, interpersonal, and organizational skills.
ProLube Sullivan, IL
~Office Manager~ ~01/98-12/2000~
*Managed all employees and delegated specific job duties.
*Trained all employees on safety regulations, changing, oil, transmission flushes, tire rotation
and brake repair.
*Did all bookkeeping, marketing, accounts receivable and payable.
*Was responsible for inventory, unloading product, and maintaining a safe work environment.
References available upon request as well as additional work history.