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Customer Service Sales

Location:
Oxford, AL
Posted:
April 12, 2012

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Resume:

*** ******* **** *****

Weaver, AL *****

Phone 256-***-****,256-***-****

E-mail: *********@*****.***

Erica Fluker

Objective and Goals Applying for an entry level position.

Education

**** ***iston High School Anniston, AL

Graduated with Honor of Distinction.

Ranked 6th of 95 graduating seniors.

2006 – 2012 Jacksonville State University

Jacksonville, AL

Business Finance Major.

Expected Graduation Date: 12/14/2012

Work experience

2005 – 2006 HomeGoods Hoover, AL

Sales Associate/ Customer Service Representative

Assist customer with store merchandise.

Answer all store calls.

Handle sales, returns and some 10% markdowns.

Assist in processing merchandise, running returns and store recovery.

Greeted customers.

Trained new sales associates.

Used intercom system to call for assistance and make opening and closing announcements.

2005 Cobb Elementary School Anniston, AL

Teacher’s Aide/Tutor (21st Century Learning Program)

Assisted students with their homework; helped students understand and complete their homework especially Mathematics, English and Reading Assignments.

Responsible for assisting in the execution of all classroom and outdoor activities, including snack, craft, reading, and free play.

Taught and reviewed lessons.

Graded papers.

Chaperone students throughout the entire program.

Issued out snacks to students.

Sorted and filed papers.

Assisted teachers in a classroom setting by executing an after school educational program for elementary school students in line with our goals and objectives.

Responsible for assisting in the welfare, health, and safety of our children.

Provided one-to-one and small group support to encourage students to stretch, experiment, learn from mistakes, and stay on task.

2003-2005 Long John Silvers Anniston, AL

Cashier/Hostess

Trained new cashiers.

Ran the register and handled money.

Answered phone calls.

Served the customers food.

Stocked the front line, and storage areas.

Maintained a clean environment for customers.

Welcomed customers and assured their satisfaction.

References: Personal References

Miss Nikita Battle, Friend for eight years,

256-***-****

Ms. Sonya Patterson, Friend of the family,

256-***-****

Mr. John Moody, Friend of Family

256-***-****



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