Manager Sales
Resume:
Lillian Brooks
Claremont, Ca ***11
********@*****.***
Seeking a reputable company, that will allow me to utilize my 10 yrs of merchandising experience. While contributing; to the improvement of my work environment. My objective is to join an organization that will provide me the opportunity to embark on a new career path, and remain stable.
Key Strengths:
• Strong communicator who demonstrates excellent leadership, written, organizational, and oral
Communication skills.
• Detail, team and results oriented
• Capable of interfacing with Executives, Management, and Staff on a professional level
• Customer service driven with excellent personable skills
• Ability to multi-task
• Practical, decisive, and computer literate
• Demonstrates the ability to be independent while remaining a strong team player
Professional Experience:
Things Remembered – Glendale, CA
Asst. Manager
10/10 – Presents
Managed mis-engraved items, Store audits, Conversion selling management guidelines, Managing Production, Coaching conversion selling dialogue, Control shrink, and Visual merchandising
USC STUDENT BOOK STORE - Los Angeles
Assistant Store Manager
05/05 – 08/06
I reported directly to the Sales Manager, and was responsible for the following duties:
- Assisting the Sales Manager with administrative and managerial duties as assigned
- Reviewing, evaluating, and clarifying policies/procedures related to organizational issues
- Performing strategic sales planning and forecasting activities;
- Executing promotional displays at the Student retail store
- Preparing reports on inventory and coordinating projects with Department Managers/staff;
- Responsible for public presentations as necessary
ANDERSON MERCHANDISING - L.A. C A
04/02 – 04/05
Sr. Sales Representative
I reported directly to the District Sales Manager, and was responsible for the following duties:
- Liaison between Anderson Merchandising and various Network Studios such as, Fox, Columbia,
Warner, Brothers, Disney, and Paramount.
- Processed orders for the purpose of promotional displays at retail stores
- Maintained displays at all stores by monitoring inventory through portable database
- Responsible for briefing Store Managers and Associates on current promotions and product organization.
- Obtain reorders for stores by utilizing Intermec system (digital bar-coding tool)
BABIES “R” US - Brea, CA
11/00 – 04/02
Assistant Store Manager
I reported directly to the Store Manager, and was responsible for the following duties:
- Accountable for daily register reconciliation, preparing bank deposits
- Audited all vendor invoices for purpose of payment processing
- Resolved customer disputes
- Interviewing, hiring, and terminating employees
- Calculating and scrutinizing employees work hours through
- Conducted quarterly performance reviews
- Responsible for training new employees on store policies and procedures
- Opened/closed the store on a daily basis
- Facilitated the importance of loss prevention and customer satisfaction through reinforcement with
Employees
- Responsible for motivating teams to excel in meeting quarterly/yearly quotas.
- Responsible for delegating tasks, identifying and implementing roles
- Organized employees weekly work schedule,
KMART - Ontario, CA
10/97 – 3/99
Soft Lines Manager
I reported directly to the Store Manager, and was responsible for the following duties:
- Accountable for opening and closing store and preparing bank deposits
- POC for various vendors on a regular basis to order, dispute and confirm store purchases --- Monitored
And maintained inventory on a daily basis
- Responsible for changing product selection according to seasons
- Resolved customer disputes
- Assisted with advertising and loss prevention department
- Responsible for interviewing, hiring and terminating employees
Computer Software:
Proficient on PC using: Windows /2000/XP and/or NT, MS Word, Excel, PowerPoint, Outlook, Lotus Notes.
Education:
- Citrus Community College - Certificate of Completion in Computer Courses and Math Program
- The Fashion Institute of Design and Merchandising - AA Degree in Merchandising and Marketing,
Los Angeles, CA – 1997
References Available Upon Request
Contact this candidate