Customer Service Sales

Carla Hammock 803-***-****

***Albert Road, West Columbia, SC 29172 ************@*****.***

Professional Profile

Customer Service

Skills:

Excellent Organizational Skills

Strong Customer Relations Skills

Computer Proficiency

Data Entry Telephone Answering

3-Line System

Skills:

Word Processing and Typing

10-Key Calculator

Filing

Computer: Microsoft Office

Work History

Cashier

A. Bo Jangles Famous Chicken, West Columbia, South Carolina 2007-2010

Handled cash register processing and typing. Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise. Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions. Computed accurate sales prices for purchase transactions.

Front Desk

B. Extended Stay America Hotel, Columbia, South Carolina 2011- 2011

Take reservations by phone, cancel reservations, check in guests, check guests out, and keep the front desk area and lobby clean and presentable. As a front desk agent, you were required to help in other areas of the hotel, such as housekeeping, during busy seasons or if staff is short-handed. Responsible for large amounts of money, authorizing guest refunds, and taking care of any guest complaints or room issues.

Education

Diploma

Associate’s Degree Airport High School

West Columbia, SC

Midlands Technical College

West Columbia, SC 2010

2010- Present

References

Rosetta Williams, Police Security, 803-***-****

Queen James, School Teacher, 803-***-****

Janice Smith, Post Office Supervisor, 610-***-****

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