Administrative/Business Professional

LeAsia Vernese Blackmon

***** ***** *** *****, ******, MD 20707•240-***-****•************@*****.***

ADMINISITRATIVE/BUSINESS PROFESSIONAL

Innovative thinker and team player with expertise in succesfully managing administrative functions for a diverse workforce for the federal government to ensure outstanding customer service and mission results to safeguard American agriculuture.

Results focused, offering more than 8 years of experience in business operations. High-integrity, energetic employee known for superior interpersonal and communication skills capable of resloving multiple and complex issues with internal and external entities on administrative concerns, and gaining cooperation for my agency. Highly skilled in utilizing office automation software such as Microsoft Word, Excel, PowerPoint, Access, Outlook, Lotus Notes, Scheduler Plus, and federal systems such as webTA (Time and Attendance) and GovTrip (Travel). Recognized for ability to incoroporate innovative techniques, processes and procedures to enchance business practices, increase productivity, and build morale throughout my team. Talent for forging strong relationships with other departments, managers, federal agencies and the public. Exellent professional qualities and strengths in:

Senior Administrative Support Policy and Procedure Development

Human Resources Staff Training & Development

Public Relations EEO Civil Rights

PROFESSIONAL EXPERIENCE

Party Host

LOL Stations, 6240 Greenbelt Road, Greenbelt, MD 20770

September 2011-Present

• Assisting customers with set-up and disposal of necessary party items

• Catering and waitressing

• Supervision of arcade games and moon bounces for customers to play on

• Maintain cleanliness of the LOL store

Office Automation Assistant

U.S. Department of Agriculture, 4700 River Rd, Unit 129, Riverdale, MD 20737

December 2005-Present

Screened and received calls and visitors, handling routine questions personally and referring others to appropriate staff members on a multi-line switchboard

Plans and performs general property management support services, such as maintenance and disposal of equipment

Establishes and maintains filing systems, arranging travel with Gov Trip and ordering goods and services

Answer questions concerning policies and procedures related to support/office services, requests, and shifts in priorities

Uses office automation tools including spreadsheet software, digital databases, automated calendaring and travel coordination systems, and document preparation applications

Routes mail to proper department, as necessary; responded to routine correspondence; maintain files personal and confidential records

Composes non-technical correspondence and reported from oral instructions, information obtained from files, and data obtained from staff members

Uses a variety of software and automated systems to accomplish the administrative work of the Branch; enters data, retrieves information, prepares or produces documents and spreadsheets, updates databases and other systems, and generates cumulative, statistical, tabular and narrative reports

Plans work and establishes schedules to meet priorities and suspense dates; follows up to ensure that deadlines are met and that administrative activities are completed in a timely manner; advises branch staff members about upcoming deadlines, target dates, changes in priorities or deadlines, delays, and other matters to ensure that staff is aware of relevant administrative issues

Manages correspondence services for an organization with a mission that affects a wide range of agency activities and for appropriate formatting, grammar, spelling, and punctuation

Uses automated tools to prepared graphics and overheads for presentation

Maintains automated system of program-specific data to track suspense's on items such as project milestones, progress reports, funding

Review drafts submitted and designed forms, insuring there is no duplication of existing forms

Advises supervisors and support staff on the proper format and requirements for personnel documents and on other areas of administrative support

Creates office logs for the student employees documenting use of office equipment

Lead Secretary

Revolution Music Group, 1450 Mercantile Lane, Largo, MD

June 2009-June 2010

Networking with churches and inspirational/gospel music groups to schedule events featuring Revolution.

Informing members of the group with upcoming information regarding concerts, rehearsals, photo shoots etc.

Customer Service Representative

Target, 3343 Corridor Marketplace, Laurel, MD 20707

June 2008-Feb 2009

Assisting customers with questions about products, purchases, returns and exchanges

Accurately disposing defected items that were returned or damaged in the store

Education:

Bowie State University

Bachelor of Science – Business Management, Class of 2012

American Marketing Association – Vice President of Programs/Special Events (2011)

American Marketing Association – Secretary (2011)

Member of the Bowie State University Concert and Gospel Choirs

Sigma Alpha Iota Music Fraternity for Women , BSU Chapter – Sr. Event Planner

Laurel High School

High School Diploma, Class of 2006

Business Management Work Study Program (2005-2006)

Training/Certifications:

Administrative Professionals Training

USDA Security Literacy and Basics

USDA Privacy Basics

No FEAR Act

Defensive Driving

Essential Skills for Administrative Support Professionals Stimulation

USDA Computer Safety Awareness

Disability Rights

References are available upon request.

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