Sales Supply Chain
Resume:
DUANE T. MURPHY
vn50iy@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Over twenty plus years of business to business national account sales, training, logistics services sales, supply chain, marketing, origin consolidation, vendor management, compliance, operations and supply chain management experiences. Established strong business relationships with major manufacturers, distributors, and small businesses by developing effective solutions. Extensive knowledge and skills sets in MRO Sales, distribution management, supervising multiple operations, and marketing to various Healthcare organizations.
PROFESSIONAL EXPERIENCE
W.W Grainger Incorporated October 2010-Present
Regional Commercial Account Manager
• Responsible for maintaining and growing MRO revenues from a Los Angeles territory.
• Specializing in Healthcare Account Management
• Create virtual marketing, training, and purchasing e-commerce solution
• Create MRO product training materials programs and inventory management processes for Healthcare Customers
• Manage pricing and logistics procedures
• Improved territory performance from 72% of plan to 118% to plan
JAM-N Logistics June 2009-September 2010
Director of Operations-International Cargo Group
• Responsible for developing, presenting, and maintaining International Ocean, airfreight and warehousing services for Fortune 1000 retailers domiciled in the United States and Asia.
• Managed distribution solutions for healthcare providers.
• Manage the international cargo operations and staff, plus executive responsibility for the financial performance of the department.
• Manage a staff of Independent Sales Representatives.
• Negotiate contractual agreements and training programs with customers, Asia and European suppliers.
• Design and implement customized NVOCC sales, and vendor compliance, and supply chain services for international customers.
NYK Logistics-International Network Solutions Division April 2008-April 2009
Western Regional Sales Manager
• Responsible for developing, presenting, and maintaining International vendor management and warehousing services for Fortune 500, and large retailers domiciled in the Western United States.
• Extensive sales interaction and relationship building with executive management.
• Negotiate contractual agreements and training programs with customers, Asia and European suppliers.
• Design and implement customized NVOCC sales, and vendor compliance services for international customers.
• Increased territory revenues by 17%.
June 2004-March 2008
United Parcel Service
International Operations
• Oversee 7 international export distribution operations, sixty employees, ABI Customs compliance, and related supervisory staff.
• Train sales and marketing staff on new services and pricing. Conduct personnel training and all administrative duties for the operational employees.
• Manage all US Customs, OSHA, and internal safety requirements, payroll, and capital expenditures.
• Manage human resource activities, including ADA compliance, hiring, and disciplinary procedures.
• Perform workflow and gap risk analysis to improve operational processes.
• Responsible for managing facility projects related to my department.
• Conduct internal audits to ensure compliance with government regulators, including, U.S. Customs, Department of Labor, DOT, FDA, OSHA.
• Responsible for the management of seven export sites. Maintain relationships with large fortune 500 clients who represent a large global manufacturing environment.
• Design and implementation of international logistics solutions for large shippers. Knowledge of SAP and other well known industry supply chain, distribution and logistic tools. Negotiate contractual agreements with suppliers and vendors.
• Supervise all administrative personnel responsible for customs documentation and letters of credit
Processing in the Inland Region.
• Increased operational productivity by 31%
Account Executive, International Account Executive May 1992-June 2004
• Maintain a 3 million-dollar domestic and international corporate customers in the Inland Empire by
• Exceeding international sales initiatives by an average of 109 percent of the quarterly business plan.
• Expanded international volume in the Japanese, European and NAFTA trade lanes.
• Maintaining strong customer relationships.
• Selected to develop an International logistics Customer Software product For Fortune 500
Customers at the corporate headquarters in Atlanta, Georgia.
• Train sales teams on product development and servicing.
• Provide import/export financing solutions.
Corporate Eagle Sales Award-1997, 1999, 2000
International Sales Achievement Award- 1993, 1994
Central Airfreight Incorporated June 1989-May 1992
Area Sales Manager,
• Responsible for maintaining domestic and international freight volume for
a 4 million-dollar Los Angeles and Orange County customer base.
• Increased territory sales by an average of 23 percent per year.
• Coordinate the international freight movements with the scheduled airlines.
• Achieved revenue growth in the German, Asia, and Australian trade lanes.
• Internal liaison for US Customs. Sales Manager for the Southern California Account Executive Group.
• Increased territory sales by an average of 23 percent per year.
Global Sales Award 1990
Domestic Sales Award 1991
Awarded the Germany and Australian Country Manager Post. 1991-1992
OTHER RELATED EXPERIENCE
University of California, Riverside June 1998-Present
Adjunct Lecturer; Department of Business and Management
• Design and implement Business Certificate Programs.
• Instruct and train individuals from large companies in shipping, logistics, purchasing, Hazardous Materials handling, supply chain, supervision, management, process re-design, and inventory management.
• Design and implement global logistics expert speaker programs for Chinese Delegations.
• Instructor for the Logistics Certificate Program
California State University Dominquez Hills April 2011-Present
Adjunct Lecturer; Department of Extended Education
• Design and implement business programs.
• Instruct and train individuals from large companies in shipping, logistics, purchasing, Hazardous Materials handling, supply chain, supervision, management, process re-design, and inventory management.
GLG Consulting Group June 2010-Present
Curriculum Developer for the healthcare industry
EMR Training
Go Live Implementation
Work Flo Analysis
EDUCATIONAL BACKGROUND
California State University Long Beach, Long Beach, California
Bachelor’s of Science Degree in Business Administration with an emphasis in Marketing
University of Redlands, Redlands, California
Masters of Arts Degree in Management with a concentration in Statistical Process Control
Graduated - Cum laude
PROFESSIONAL TRAINING
Xerox Professional Selling Skills I, II, and III, Dale Carnegie Professional Presence Course, Spin Selling, Dimensions of Professional Selling, and GE VIP Leadership Training (IACET approved). Six Sigma Black Belt.
COMPUTER LITERACY
SAP, Oracle, MS Word, MS Excel, MS Outlook, Power Point, ACT, lotus Notes, Java, Epic and Meditech
REFERENCES
Professional References Available Upon Request
Willing to travel and relocate
Contact this candidate