Tina McKennon
Livonia, MI *8150
***********@*********.***
Employment Objective
Seeking a part-time office position which may lead to a full-time position.
Qualifications and Skills
Microsoft Office Access Telephone and People Skills
Microsoft Windows Filing Business Law
Excel Editing/Proofreading HTML
PowerPoint Typing/Word Processing Management Skills
Outlook
Education
Office Specialist Certificate Program
Schoolcraft College, Livonia, MI, 12/2006
G.P.A. 3.5, Phi Theta Kappa Invitee
Liberal Arts, A.A.
Schoolcraft College, Livonia, MI, 06/2005
G.P.A 3.5, Excellent Attendance
Employment History
Administrative Assistant, Midwest Financial Network, Northville, MI 04/2006-12/2006
Administrative Assistant, Smith Chemical & Wax, Livonia, MI 11/05-02/06 (Laid Off)
Work Study, Madonna University, Livonia, MI 01/05-08/05
Child Developmental Assistant, School Age Child Care, Livonia, MI 03/03-12/04
Employment Skills
Developed ability to successfully work in a fast-paced atmosphere
Maintained excellent customer relations and developed customer rapport
Diplomatically resolved customers complaints on an as-needed basis
Able to follow instructions well and make decisions with no supervision
Delegated responsibilities to meet company’s expectations
Effectively developed telephone communication skills
Developed excellent people skills
Unbiased work with highly confidential personal information on clients