Customer Service Administrative Assistant

Profile

Multi skilled, versatile administrator with more than 5 years experience working in several busy environments, with outstanding organizational skills that is able to juggle a variety of tasks at once. Ability to prioritize and supervise the work of small administrative teams where required, All-round communicator with the ability to work with individuals at all levels within companies.

Key Skills

Front Office Specialist

Charge Entry

Insurance Verifications

World Class Customer Service

Data Entry

Accounts Payable/Receivable

Bookkeeping & Payroll

Excellent Time Management

Switchboard

Inventory Management

Benefits Processing

10 Key Entry

Strong Excel Skills

Experience

Port Arthur Independent School District, TX 2010 to 2012

High School Co Teacher (10th & 11th grade), 2010 to 2012

Office Clerk (Port Arthur Independent School District), 2010 to 2011

• Provided administrative support in a team environment, while performing all data entry and clerical assignments.

• Ensured that all data entry was entered into the schools system promptly and accurately during school hours.

• Taught general education to students with learning challenges within a mainstream classroom setting

• Developed innovative approaches that were held as model standard for meeting district goals including technology, literacy and diversity

Prairie View A&M University Criminal Justice Department, TX 2005 to 2010

Receptionist/Administrative Assistant

• Responsible for scheduling meetings for all employees; escorts visitors to staff members' offices, along with provides hospitality service arrangements as requested by staff

• Scheduled and organizes meetings, conference calls and appointments

• Handles calls and promptly forwards them to appropriate department

• Organize, sort and assign mail distribution for all the employees

Medical Receptionist/ Front Office Personnel

Southeast Texas Dentistry, TX 2010

• Handle medical front desk in computerized and manual scheduling, billing, and health/insurance records supervision

• Perform the tasks of greeting patients and scheduling appointment

• Responsible for checking and verifying the accuracy of medical record and insurance information of patients

• Process an average of 500 patients on a weekly basis for a fast-paced general practice

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Education

Prairie View A&M University 2010

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