Human Resources Management

Mrs. Jennifer N. Joil

Mobile: +91-983*-***-***

Email: ********@*****.***.**

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Objective

Looking forward for a career where I can make the best use of my skill sets and knowledge and work along with HR Professionals towards the Organization’s excellence.

Summary

• Nearly 3.5 years of experience in HR including 2 years in Corporate HR Functions.

• Proficient in Corporate HR functions (Talent Acquisition, Employee Life Cycle, Employee Engagement and Exit)

Work Profile

Assignment – VI : Kuoni Travel Group, India (June ‘11 – Till Date)

Designation : Executive – Human Resources

Assignment – V : GreyFlex HR Consulting Services Pvt. Ltd (May ‘10 – May ‘11)

(Deputed at their client’s office Kuoni Travel Group, India)

Designation : HR Executive Systems

Assignment – IV : Rely HR (Nov ‘10 – Dec ’10) – Work from Home

Designation : HR Executive

Assignment – III : Doctor Eye Institute Pvt. Ltd. (May ‘08 – Nov ‘11)

Designation : Counselor cum Admin Staff

Job Responsibilities:

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VI. Kuoni Travel Group, India May 2010 till date

Kuoni Travel Group, India, a 100% subsidiary of the Kuoni Travel Group - is the leading travel and tourism company. The company was formed in 1996 through the acquisition of SOTC, India’s foremost outbound package tour brand and became India’s largest travel company in 2000 through the acquisition of SITA – India’s No.1 Inbound travel brand.

Designation: Executive – Human Resources

Roles and Responsibilities

1. Talent Acquisition:

• Assist Head-HR and HR Managers in annual Manpower Planning and forecasting.

• Prepare quarterly manpower forecasting.

• Ensure month-on-month monitoring of Actuals Manpower v/s budgeted.

• Sourcing and Screening of profiles through referrals, job portals and recruitment agencies.

• Coordinate for Campus Recruitment and Walk-in.

• Coordinate and follow-up with the line managers, HOD, HR Managers, Head-HR and the short listed candidates for Interviews.

• Liaison with HR Shared Services Team, HR Advisor Team and selected candidate to ensure roll-outs of offer, generation of offer letters and completion of other pre-joining formalities.

• Administer Candidate Screening Tests – Shapes and Thomas Profiling, for selected candidates.

• Coordinate for the on-boarding of employees and for their Induction Programme.

• Ensure compliance of mandatory background verification and reference check through agency.

• Handle Vendor and Contract management – empanelment of consultants, contract management and renewal, contract employees etc.

• Maintain recruitment tracker and MIS related to recruitment.

• Maintain Kuoni Recruitment Cockpit (recruitment management system) for online job posting and job application.

2. Talent Management:

• Guide and coordinate with line managers for goal setting exercise across PAN India.

• Liaison with Technical support team and employees for Goal setting and appraisal exercise on Kuoni Employee Cockpit.

• Ensure timely completion of annual goal setting, appraisal and mid-year review exercise.

3. Employee Engagement and Employee Relation:

• To plan and prepare Calendar for various employee engagement activities.

• To coordinate the roll out of various HR initiatives across India.

• Address and resolve employees’ grievances and queries.

• Ensure employees’ issues are handled in timely manner by other support functions.

• Maintain employees’ attendance and leave balance.

4. Compensation and Benefits:

• Fixing compensation for new recruits.

• Coordinate on Payroll processing. Ensure no miss-outs or delay in salary.

• Advising on Tax planning as applicable.

• Coordinate with employees and HR Shared Services on renewal of Medical Insurance for the employees.

5. HR Budgeting & Reporting:

• Assist Head-HR, SOTC, and the HR Managers in preparation of HR Budget.

• To monitor monthly HR cost with close coordination with Finance Team.

• Monthly preparation for HR Scorecard for reporting to Kuoni Travel Group,Zurich, parent company of Kuoni Travel Group, India.

• Ensure compliance of SLAs between HR Shared Services and HR Advisors.

6. Learning & Development:

• HR and operational Induction for New Joinees.

• Coordination with the line managers & trainers in facilitating the training programs as per the training calendar.

• Ensure nominations for various training programs like Global Training Curriculum, Potential Development Center, Management Development Program, etc.

• Maintain database of training conducted and employees covered under each program.

Achievements:

• Handled the role of HR Business Partner for Kuoni Academy, a subsidiary of Kuoni Travel Group, India.

• Part of the Audit team that conducted HR Audit across the Kuoni Travel Group, India, and its subsidiaries.

• Prepared and implemented policies related to Background Verification and Employees’ Attendance and Work Time.

• Part of team to review and revise the Kuoni Travel Group, India, Human Resources Manual.

• Team member for implementation of the Employee Experience Map for the first time in Kuoni.

• Worked on Capability Matrix and HR Interview Evaluation Sheet (based on the competencies of Kuoni).

V. GreyFlex HR Consulting Services Pvt. Ltd. May ‘10 – May ‘11

Deputed at their client’s office – Kuoni Travel Group, India.

Designation: HR Executive Systems

• Coordinate with HR Shared Services and HR Business Partner Team for all backend related activities.

• Liaison with candidates and recruitment agency for onboarding of candidates.

• Ensure completion of Background Verification checks for all new joinees coming onboard.

• Conduct initial screening of resumes and salary fitment for shortlisted candidates.

• Administer Candidate Screening Tests – Shapes and Thomas Profiling, for selected candidates.

• Maintain databases related to recruitment, contract employees, trainees, employees’ exit, vendor management and tour managers.

• Maintain Kuoni Recruitment Cockpit (recruitment management system) for job application.

IV. Rely HR (Work from Home) Nov ‘10 – Dec ‘10

Designation: HR Executive

• Sourcing of candidates through job portals.

• Initial screenings of candidates’ resume and conduct telephonic interviews.

• Schedule interviews for shortlisted candidates along with liaison with clients.

• Negotiate salary and coordinate for onboarding of employees.

• Maintain recruitment database and MIS.

III. Doctor Eye Institute Pvt. Ltd. May ‘08 – Sep ‘10

Designation: Counselor cum Admin

Roles and Responsibilities

1. Counselor

• Co-ordinate with patients.

• Address patients’ queries and resolving the same.

• Counseling on various schemes, suitable for them (advantages & disadvantages).

• Convincing them for surgeries if required & clearing all their doubts.

• Explaining cost for Surgery, advising them the best solutions (help them in taking the right decision).

2. Admin

• Maintain records for all the departments:

o Stationary,

o Stock,

o Used & Unused Particulars

o Vouchers

o Billing

o Warranty & Guarantee

• Maintain attendance of staff (In & Out Timings).

• Payroll for staff, prepare salaries of staff.

• Prepare Vouchers for all the expenses incurred.

• Maintaining records for all the systems present in the Organization.

• Maintain the Stock & also Printing Material (Regular Checking and Ordering).

• Maintain formats for all the databases (taking timely backups).

• Update the Maintenance file.

• Maintain records for all the Camps conducted (Charity & Promotion purposes).

• Co-ordinate between staff & management.

• Played a vital role in Regularization of the Operations Systems.

Academics & Professional Qualifications

Degree Year University/College Percentage

B. Sc. (Chemistry) 2007 University of Mumbai. 62%

PGDHRM 2010 NMIMS, IGNOU-Delhi Grade I

Diploma in Computer Application - - B+

Additional Training Certification and Workshops attended/conducted

Course Year Institution

Assertiveness 2010 Kuoni Travel Group, India

Train The Trainer - Recognition Tool Kit 2010 Kuoni Travel Group, India

Train The Trainer – Negotiation and Influence 2010 Kuoni Travel Group, India

Effective Communication 2010 Kuoni Travel Group, India

HR Systems/Tools

Scope Application Name

Human Resource Management Systems Adrenalin, Kuoni Employees Cockpit

Recruitment Management Systems Kuoni Recruitment Cockpit

Candidate Screening Tools Thomas Profiling and Shapes

Personal Information

Date of Birth : September 15, 1986

Address : Room No.4, Ramanlal Chawl, Shantilal Compound,

Jawahar Nagar, Khar (E). Mumbai - 400055

Languages : English, Hindi and Gujarathi.

Gender : Female

Marital Status : Married

I hereby declare that all the information provided by me in this application is factual and correct to the best of my knowledge and belief.

Date: Signature

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