Customer Service High School
Resume:
Lekenya Cesar
Stoughton, Massachusetts
**************@*****.***
Education:
Elms College, Chicopee, MA September 2011-Present
Bachelor of Science Degree in Nursing
Brockton High School, Brockton, MA May 2011
Certifications:
Certified Nurse’s Assistant
CPR / First Aid Heart Saver
Volunteer Experience:
Brockton Neighborhood Health Center, Brockton, MA Spring 2010
• Worked on the pediatric floor, read to the children
• Organized clothing to distribute to the homeless
North Broward Hospital, Pompano Beach, FL Summer 2009
Student Volunteer
• While working at the welcome desk answered visitors questions and assisted them with directions
• Provided quality customer service purchasing gifts in the gift shop
• Kept nurse’s station clean and organized
• Served meals to the patients in the hospital
Work Experience:
Elms College, Chicopee MA September 2011 – Present
• Responsible for career opportunity database, input, update and reorganize
• Answer student questions regarding upcoming on campus and off campus events
• Support the needs of the Director of Career Development
Sears, Brockton, MA February 2011-Present
Merchandising and Cashier Associate
• Receive payments by cash, check, and credit
• Issue receipts, refunds, credits, or change due to customers
• Answer customers' questions, and provide information on procedures or policies
• Maintain clean and orderly checkout areas as well as keeping the store clean
Languages: Haitian Creole, French
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