Customer Service Manager

ASHLEY SONNENBERG

****************@*****.***

**** *. ****** **. *** 6101 Phone: 303-***-****

Denver, CO 80247

OBJECTIVE:

To continue my participation and passion in working with others through my commitment to excellence, inspiration to those around me, and dedication to hard work.

EDUCATION:

Colorado Christian University, Senior. Received Bachelor of Science in Biology of December 2009.

Dallas Baptist University. 2005-2006.

HONORS: Academic Dean Honors list at Dallas Baptist University and Dean Scholarship at Colorado Christian with a 3.5 GPA.

SKILLS Typing: 90+ WPM

• Computer efficient

• Great at taking orders and in working with children.

• Excellent at customer service and interpersonal skills.

• Creative and analytical thinking skills.

• CPR/AED certified

• Dependent and hard worker that goes above and beyond the call of duty.

EXPERIENCE:

Children’s Eye Physician’s March 2010-now

• Takes patient histories and chief complaints.

• Does patient workups which include convergence, depth perception, versions, ocular alignment, color vision testing, manifesting, and vision.

• Assists doctor in writing medical plans and writing prescriptions.

• Does tech on calls which include responding to medical questions from parents within a 24 hour period.

Bally Total Fitness August 2006-August 2007

• Customer service, cash handling, register, and retail.

• Helping promote memberships and assisting others around gym.

• Kid’s club-charge of child care and working with children.

• Ran money orders for assistant manager and assisted in training others.

• Became CPR/AED certified and received personal training certificate

through nationally known organization called AAAI/ISMA.

ACTIVITES:

• Currently volunteering at Stout Street Eye Clinic through Colorado Coalition for the Homeless.

• “Who’s Who Of American High School Students” all four years.

• Worked in a home for abused and neglected children called Jonathan’s Place in Dallas.

• Assistant TA for Anatomy and Physiology lab through Colorado Christian.

REFERENCES

Mike Moody 972-***-****

Softball Coach since 6 - neighbor

1513 Buena Vista St.

Garland, TX 75043

Kalah Dailey 303-***-****

Prior Boss

Assistant General Manager at Bally Total Fitness

360 S. Teller St.

Lakewood, CO 80226

Barbara Wilkin 303-***-****

Previous Professor

8787 W. Alameda Ave.

Lakewood, CO 80226

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