Customer Service Training

Résumé of Jonathan Onweiler

April

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Seeking a positive work environment in which I may utilize my abilities and creativity in a leadership position. Roughly three years of customer service experience has provided me with the social skills necessary to not only function but excel in any work environment. Currently pursuing opportunities that I find to be most beneficial to my long-term goals.

Open-minded Motivated Ambitious Passionate-learner

Jonathan Onweiler

1407 West Erie Street #4, Chicago, IL 60642 (Permanent)

********.********@*****.*** (email), 701-***-**** (mobile)

Objective To obtain full-time employment utilizing my abilities and creativity; contribute to a positive working environment; gain additional skills and responsibilities; pursue opportunities for advancement

Experience Western Pump & Dredge, area of Dickinson, North Dakota

Frac Support, November 2011 – March 2012

Work with a team; team-leader

Train/coach individuals

Perform necessary functions in order to accomplish the objective

Adhere to safety regulations

On-site problem solving/quick decision-making in order to successfully execute the mission

Jon Coffin; Memories Infinity Photography, (Owner/operator) area of Grand Forks, North Dakota

Creative Arts; Establish Professional Relationships, February 2011 – Current

Work with very diverse clientele in regards to interests and expectations

Operate in a variety of environments including outdoors, indoors, close-ups, distant-shots, natural lighting, and coordinated-artificial lighting

Seek ways to progressively advance business in a profitable and sustainable direction

Manage business cash flow

Operate camera and equipment

Utilize creativity and execute on-site troubleshooting

Edit photos using Photoshop Lightroom and Photomatix Pro

Starbucks Coffee, Grand Forks, North Dakota

Customer Service, June 2008 – January 2010

Assist customers with item selection and ordering

Worked 35+ hours per week providing quality customer service and applied high standards of excellence to delivery of service

Manage business cash flow

Responsible for preparing, packaging and stocking products

Completed world-class company orientation and training

United States Army, Fargo, North Dakota

31B Military Police, November 2005 – September 2006

Developed disciplinary skills to excel within diverse group dynamics

Completed Basic Combat Training

Participated in Advanced Individual Training

Honorably Discharged

Computer Photograph editing; Photoshop Lightroom, Photomatix Pro

Microsoft Office: Excel, Word, Access and PowerPoint

Register / POS software and terminals

Ability to quickly learn additional business software

Keyboarding Rate: 55 WPM

Education University of North Dakota, Grand Forks, North Dakota

Undergraduate Studies, Fall 2008 – Fall 2009

Courses included aviation management, psychology, philosophy, religion, French, criminal justice, as well as general requirements

Northland Community & Technical College, East Grand Forks, Minnesota

Undergraduate Studies, Fall 2010 – Spring 2011

Completing the basic, undergraduate courses to satisfy my general requirements; Courses completed above my general required courses include those in the field of: Computer Technologies/Information Systems.

Interests Writing, music, art, networking, traveling, acting, photography, exercising creativity, working with positive people, learning new skills, meeting new people

Qualifications • Strong desire to exceedingly satisfy expectations of occasionally demanding/particular clients

• Skilled experience in portrait, family/group, fashion, landscape, cityscape, weddings, infant, fashion, conceptual, boudoir, and product advertisement –style photography

• Obtained HESS, H2S Awareness and DOT certifications; accomplished OSHA courses; Adult CPR and First-Aid training

• Ability to manage multiple projects simultaneously

• Strong interpersonal skills with the ability to effectively work in a multi-disciplinary team environment to achieve project-related goals

• Independent, self-motivated, and results-oriented with the experience to drive a project to completion

• Ability to mentor less experienced team members

• Excellent verbal/written communication, organization and time management skills

• Proficient in MS Office applications, including Word, Excel, PowerPoint, and Outlook

• Experience recognizing, analyzing, and resolving difficult/potential-conflict situations

• Ability to gain quick understanding of regulatory rules and procedures associated with the position held

References Available upon request

Contact this candidate