Manager Customer Service

Richard Broers

** ******* *******

Woodland Park, NJ 07424

Telephone: 630-***-****

Email: *********@*****.***

Objective:

Obtain a position in which I can utilize my knowledge and experience in the transportation field.

Experience:

Logistics Manager/Warehouse Manager, 2006 – Present

Sokol & Co., Countryside, IL

• Responsible for overall accuracy of over $6 million in inventory at multiple warehouse locations

• Supervise staff of 10-15 people

• Ensure accuracy of outbound orders

• Process receipt of inbound materials

• Coordinate daily transfers of materials between warehouse locations

• Comply with GMP, FDA, and SQF policies and standards

• Route in and outbound freight to ensure on time delivery and budget needs are met

• Schedule daily workload through coordination of activities with QA dept, Customer Service, and Production

Area Manager, 1999 – 2005

Cognisa Security, New York, NY

• Manage multiple office locations in the New York metro area

• Responsible to ensure budget/revenue/profit goals are met

• Supervise staff of 15 direct reports

• Ensure client satisfaction at over 50 account locations

Security Journeyman, 1993-2002

United States Air Force

• Perform general police duties

• Provide security for US Air Force priority A, B, and C resources

• Control direct access to US Air Force priority A resources

Education

• University of Wisconsin School of Business, Certificate in Transportation Management

• US Air Force Airman Leadership School

• HS Diploma, Eastern Christian HS, Haledon, NJ

Additional Skills

• Strong leadership skills

• Licensed forklift operator

• Proficient in MS Word and Excel

Contact this candidate