Computer Operation & Networking

Yasman Reynolds

**** ******* *****

Antioch, TN *7013

615-***-****

**************@***.***

SUMMARY OF QULIFICATIONS

• Associate of Science

• 12 Years Food Service Experience

• Microsoft Office Proficient

• Telemarketing Experience

EDUCATION

10/07-08/09 National College of Business & Technology Nashville, TN

Associate of Science in Computer Information Technology

• Microsoft Office Proficient (Access, Excel, PowerPoint, and Word)

• Studied Computerized Accounting and Web Design

• Honored on Dean’s List

09/10-05/11 Walden University

Networking & Operations

• Studied IT Infrastructure and Networking Fundamentals Online

05/97-07/98 Draughon’s Jr. College Nashville, TN

Paralegal Studies

EXPERIENCE

02/98-07/06 Shoney’s INC. Nashville, TN

Server

• Trained all severs for position and stocked new products

• Received a daily average of 70 customer orders

• Accepted and handled customer payment transactions, cash and credit

• Solved customer complaints via telephone and in person

• Performed administrative duties, including completion of recap sheet, crating employee schedule, and other tasks as required

• Assisted with preparation of food

05/00-01/02 Cracker Barrel Nashville, TN

Server

• Received customer orders

• Accepted and handled customer payment transactions, cash and credit

• Assisted with preparation of food

• Provided customer service via telephone in handling orders, concerns, and complaints

01/96-09/97 Gannett Telemarketing Nashville, TN

Telemarker

• Advertisement for company

• Provided customer service via telephone in sales for newspapers

Contact this candidate