Computer Operation & Networking
Resume:
Yasman Reynolds
Antioch, TN *7013
vlt6qp@r.postjobfree.com
SUMMARY OF QULIFICATIONS
• Associate of Science
• 12 Years Food Service Experience
• Microsoft Office Proficient
• Telemarketing Experience
EDUCATION
10/07-08/09 National College of Business & Technology Nashville, TN
Associate of Science in Computer Information Technology
• Microsoft Office Proficient (Access, Excel, PowerPoint, and Word)
• Studied Computerized Accounting and Web Design
• Honored on Dean’s List
09/10-05/11 Walden University
Networking & Operations
• Studied IT Infrastructure and Networking Fundamentals Online
05/97-07/98 Draughon’s Jr. College Nashville, TN
Paralegal Studies
EXPERIENCE
02/98-07/06 Shoney’s INC. Nashville, TN
Server
• Trained all severs for position and stocked new products
• Received a daily average of 70 customer orders
• Accepted and handled customer payment transactions, cash and credit
• Solved customer complaints via telephone and in person
• Performed administrative duties, including completion of recap sheet, crating employee schedule, and other tasks as required
• Assisted with preparation of food
05/00-01/02 Cracker Barrel Nashville, TN
Server
• Received customer orders
• Accepted and handled customer payment transactions, cash and credit
• Assisted with preparation of food
• Provided customer service via telephone in handling orders, concerns, and complaints
01/96-09/97 Gannett Telemarketing Nashville, TN
Telemarker
• Advertisement for company
• Provided customer service via telephone in sales for newspapers
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