Customer Service Health
Resume:
Briana Ratliff
*** ***** ** ********, *** York, *3219, United States
******.*******@*****.***
PROFESSIONAL EXPERIENCE
Dinosaur Barbeque, Syracuse, New York, United States
Hostess, May 2007- Present
• Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
• Speak with patrons to ensure satisfaction with food and service, and to respond to complaints.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Assign patrons to tables suitable for their needs.
SUNY CORTLAND CHILD CARE CENTER, Cortland, New York, United States
Teacher's Aid, August 2007- January 2008
• Instruct children in health and personal habits, such as eating, resting, and toilet habits.
• Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
• Assist in preparing food for children and serve meals and refreshments to children and regulate rest periods.
• Read to children and teach them simple painting, drawing, handicrafts, and songs.
• Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
• Dress children and change diapers.
• Observe and monitor children's play activities.
• Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.
BRIX, Cortland, New York, United States
Waitress, January 2011- Present
• Take orders from patrons for food or beverages.
• Collect payments from customers.
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Clean tables or counters after patrons have finished dining.
• Speak with patrons to ensure satisfaction with food and service, and to respond to complaints
EDUCATION
STATE UNIVERSITY OF NEW YORK COLLEGE AT CORTLAND, Cortland, New York, United States
• Dean’s List in Fall 2007, Fall 2008, Spring 2010, and Fall 2011.
• Internship with Real Life. Real Talk. in the Fall of 2010, a social change campaign that focuses on creating more open and balanced communication for young people around sex and health.
STATE UNIVERSITY OF NEW YORK COLLEGE AT CORTLAND, Cortland, New York, United States
Master's Degree in Community Health Candidate, Dec 2012
• Dean’s List Fall 2011.
• My schooling has prepared me in research methods, program implementation and other essential skills to successfully reach and educate the public.
ADDITIONAL SKILLS
• Extremely passionate, hardworking, and organized
• Skilled in Microsoft Office (Word, Outlook, Excel, PowerPoint)
• Right out of college with a new and fresh perspective
• Own a new and reliable vehicle for traveling if necessary
• Personable with excellent customer service skills
• Exceptional computer and typing skills
• Exceptional people skills, communication skills, and written communication
• Assertive and takes initiative
Contact this candidate