To Whom It May Concern:

I would like to learn more about senior information technology management positions within your organization. I am particularly interested in the IT PROJECT MANAGER position that was posted on the internet. My professional background is one of increasing responsibility and achievement in a variety of critical positions. I offer you in-depth experience and success in applications development and technology infrastructure management and these contributions lead me to believe I could bring similar successes to your company.

I have been privileged to serve in multiple technical and management roles to the benefit of numerous organizations as both a consultant and an employee. Recognized for leadership, project management, disaster recovery and customer commitment. I am attaching my resume to provide you with details regarding my background and how I can add value to the enterprise.

I look forward to speaking with you personally so that we can discuss the specific needs of your company and how I can fulfill them. Thank you for your time and consideration of my qualifications.

Sincerely,

Charles L. Foster

CHARLES L. FOSTER

23749 Via Helina Valencia, CA 91355

661-***-**** vla7fb@r.postjobfree.com

INFORMATION TECHNOLOGY PROFESSIONAL

Contributing To Excellence With Technology Leadership

PROFILE

Highly accomplished and motivated technologist with a proven record of developing and supporting successful information technology initiatives and solutions, incorporating a wide range of applications and technologies. Over 15 years’ progressively responsible experience and measurable accomplishments in the public and private sectors. Proven leader who combines technological expertise, business acumen, contingency planning, and innovative problem resolutions to achieve outstanding business results. Have worked with large state-of-the-art organizations [LADWP, State of California (SACSS), Pratt & Whitney, Blue Cross, etc.] as well as small “Mom & Pop” companies.

Effective communicator possessing strong interpersonal and team management skills, able to prioritize and handle multiple tasks while effectively achieving and exceeding project goals and objectives. Adept at improving organizational effectiveness through leadership that aligns business processes with information technology architecture, realizing cost savings, increased revenue, and enhanced customer service.

• Expert at technical and business contingency planning and recovery, “hot site” planning and testing, systems development life cycle (SDLC) planning, and complex project management.

• Conducted technology training and curriculum development for senior managers, and instructed information technology students at business college.

CORE COMPETENCIES

Project Management • Strategic Planning • Consulting • Time Management • Business Continuity Planning

Systems Development • Resource Leveling • Team Leader • Resource Allocation • Process Gap Analysis

Staffing and Training • Customer Service • “Hot Site” Planning • Process Design Improvement

Systems Analysis • Market Analysis • Scheduling • Root Cause Analysis • Configuration

Custom Applications • Database Design • Disaster Recovery • Change Management

Windows • Unix • Database • Networking Protocols • Software • Hardware

Cross-Functional Teaming • Testing Value Added Solutions

Installation • Troubleshooting Vendor Management

Forecasting • Budgeting • Cost Analysis

Agile/Scrum Development Cycle

PROFESSIONAL EXPERIENCE

Foster & Foster Valencia, CA 2009–Present

Managing Consultant (Various Clients)

Manage information technology projects providing technical leadership, assessing business needs, building project plans, providing disaster recovery consulting, and managing milestones and expectations. Develop support strategies and manage developer and vendor issues as well as application problems.

• Improved processing 40% by reorganizing floor space and layout as well as the pick-and-pack process.

• Cut production costs 25% by developing a production scheduling and inventory control system capable of determining product cost before production began.

• Provide disaster recovery planning and execution, system planning, and feasibility studies

• Obtain user requirements, develop system specifications and program specifications

• Develop test cases and provide system installation procedures.

Charles L. Foster Page 2

Opalsoft Sunnyvale, CA 2008–2009

Project Manager/Coordinator

Developed, tracked, and reported key measurements in order to provide adequate service while cutting personnel and status reporting time in half.

• Gathered, recorded, and analyzed data to determine most appropriate solutions.

• Directed staff efforts to ensure proper task follow-up

• Coordinated regular meetings with program management team to ensure projects were progressing as planned.

• Monitored the effectiveness of support services

Herald Dispatch Newspaper Los Angeles, CA 2002–2008

Project Manager

Created architect solutions for the organization that included costing, revising service agreements, proposal development, and presentations to system users. Updated Accounting Systems (G/L, A/P, & A/R) to accommodate:

• Chart-Of-Account Changes, Systems Testing, and Modifying of Date Fields.

• Directed business re-engineering projects: to improve service, quality, and productivity.

• Identified improvement to “Policies and Procedures”, IT Support, Staffing, and Management.

Developed and maintained their Disaster Recovery Strategy that included:

• Identifying major functions, critical timeframes, resources, and processing requirements.

• Selecting a cost-effective approach

• Establishing procedures for training personnel and maintaining the Disaster Recovery Plan.

Computer Sciences Corporation (CSC) El Segundo, CA 2000–2002

Software Project Manager

Provided applications system development and strategic planning for major programs overseeing internal and external customer relationships and services, using project management analysis and methodologies.

• Established the scope of work for software components of new product development, tracked progress, removed barriers and mitigated risk to projects.

• Managed projects and provided project support for major programs utilizing a defined life cycle methodology

based on the CSC Project Management Process.

• Maintained and reported status based on PMO required standards.

• Managed internal and external client relations, customer satisfaction and service quality on all projects.

• Designed a large scale software and hardware acquisition project; managed a team of up to ten managers and analysts with budget authority of $15,000,000, meeting all deadlines and improving software process capabilities.

• Ensured that project teams completed projects within cost constraints, with deliverables

that were completed on time and met the client’s requirements.

Foster & Foster Valencia, CA 1995–2000

Managing Consultant (Various Clients)

Managed all assigned resources in planning for and implementing accurately developed systems.

• Made recommendations that contained staffing, software, hardware, & data communication direction

• Developed a Comprehensive Business Contingency Planning Seminar for small business owners that included risk assessment, contingency plan evolution, testing and documentation

Charles L. Foster Page 3

• Quality assurance functions included responsibility for planning, developing, and monitoring, within the Systems Development Life Cycle (SDLC), and included system requirements design, programming, test plan development and setup, internal system reviews, and program change monitoring and modification.

World Vision Monrovia, CA 1988-1995

Business Contingency Planning Manager

Developed a comprehensive Business Contingency Strategy for a multi-platform environment. Activities included:

• Contingency plan evolution and testing, risk assessment, and contract negotiation,.

• Directed technical staff in an extensive multi disciplinary, multi vendor hardware/software environment.

• Participated in enterprise architecture planning, design, and implementation.

• Developed decision support systems, as well as provide direction for large system conversion projects.

• Environment: Unisys, HP, AS/400, RS/6000, Cobol, RPG, IMS, Informix, Windows 95/NT client/server network.

Foster & Foster Los Angeles, CA 1985-1998

Managing Consultant

Set strategic direction for projects:

• Developed project plans that identified key Issues; problems, approaches, performance metrics and resource requirements.

• Designed processes to address identified problems.

• Established team membership and negotiated time commitments, and resources.

Testing Strategy concerned the management of both test resources & test environments including:

• Ensuring that new or modified systems meet the business requirements and is efficient, effective and economic.

• The testing strategy also formed the basis for a standardized documentation set with a detailed test plan and schedule that contained key test responsibilities.

Provided guidance concerning performance and productivity Issues.

• Designed research plans for data gathering and analysis.

• Participated & sometimes lead in analyzing data and developing recommendations and action plans.

• Responsible for setting strategic direction while developing project plans.

• Provided high quality and cost effective; project management, analytic support services and technical expertise for a broad array of issues.

First American Title Insurance Co. Santa Ana, CA 1984-1985

Director of MIS

Developed the company’s strategic and tactical IT Plans relative to software, hardware, and MIS personnel.

• Acted as primary technical leader for the development and implementation of systems for users.

• Performed Information Technology (IT) consulting services, feasibility studies, and project management as well as technical advice and counsel, as required.

• Provided management and direction for a staff of approximately fifty.

Charles L. Foster Page 4

EDUCATION

Bachelor of Arts, Business Management Redlands University Redlands, CA

CERTIFICATIONS

Disaster Recovery Planning Certificate Long Beach State University

PMI Certification University of California (In progress)

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