**** *** *** • PO BOX ** • HINESTON, LA. 318-***-**** • ***********@*****.***
ALAN O. BROMLEY
MANAGEMENT PROFILE
Operational Oversight • Team Leadership • Results Oriented
Proactive Conflict Resolution • Sales Driven
CORE COMPETENCIES
• Operations & Sales Management • Vendor Relations • Cost Cutting and Budget Control
• Safety Compliances • Customer Relations • Team Leadership & Training
• Intercompany Team Building • Employee Counseling • Employee Retention
WORK EXPERIENCE
July 2010 – Present Montana PCU/Cellular One Pineville, La.
Retail Sales Manager
Manage, train, motivate, and instruct all Inside Sales Representatives.
Direct the drive for retail sales, retail prospect management (outbound calling) and generate referrals from new and existing customers.
Coach employees on company policies; evaluate and review job performances.
Resolve customer conflicts and advance new sales promotions.
October 2005 – July 2010 RSC Equipment Rental Broussard, La.
Branch Manager
Maintained approximately $6 million in equipment rental fleet and generated $250,000.00 per month in revenue.
Reviewed all active orders, ensured proper fleet maintenance, monitored Accounts Payable, Accounts Receivable and timekeeping management.
Conducted training, handled conflict resolution, counseled and resolved customer concerns.
Held position of Safety Officer from 2005-2008; worked with Regional Safety Manager to ensure the overall safety of the work facility.
Received Safety Award in 2008 for “Zero OSHA Incidents” as Branch Supervisor in Pineville, La.
Served as the Safety Officer for RSC Alexandria from Oct 2005-December 2007.
Piloted 5s Program for RSC as 5s Captain. Ensured store met compliance measures for certification and safety. (sort/shine/store flow/standardization/self discipline)
Worked with Occupational Health Professionals to maintain an OSHA incident free workplace.
January – September 2005 The Home Depot Alexandria, La.
Pro Desk Sales
Maintained commercial accounts daily and promoted new growth of contractor business through customer service and knowledge of the industry.
Received products, managed preparation and placement of account orders, phone sales, problem solving and general housekeeping.
Generated new leads with commercial customers, reassessed cold/inactive accounts and maintained contact with existing customers through courtesy and/or service calls.
May 2002 – January 2005 Alexandria Windshield Repair Alexandria, La.
Owner/Manager
Performed all management and leadership duties required in a retail service based company.
Processed sales invoices and handled all Accounts Payable and Receivable.
Managed inventory through the billing system and weekly counts of all perishable assets.
Actively pursued new customers (fleet vehicles/insurance agents) through cold calling and customer focused services such as on-site service, free pick-up and delivery.
Negotiated with vendors for pricing discounts monthly/quarterly.
Expanded the company’s baseline offering to include luxury items such as mobile audio/video installations, car alarms and window tinting.
May 2000 – May 2002 Lowe’s Home Improvement Alexandria, La.
Sept. 1992 – Sept. 1998
Sales/Management
Held various positions including: Sales Associate, Flooring Department Manager, Hardware Department Manager, Kitchen Cabinet Specialist and Building Materials & Millwork Zone Manager.
Focused on strong customer service and development of skills in handling every aspect of customer relations.
Built through hands-on supervision of time and employees, a productive and safe team environment.
Reduced inventory shrinkage in assigned department from 18% to <4%
TECHNOLOGY/SOFTWARE
Microsoft Office Suite Products: Word, Excel, Outlook, PowerPoint
DOS Business Applications: Virtuoso and Wynne (RentalMan)
SKILLS AND ABILITIES
Training - Budgeting - Creative thinking - Decision Maker - Enforcing Rules and Policies - Motivating People - Preparing New Leaders - Remaining Calm in a Crisis - Taking Action - Recognizing Problems and Handling them Proactively - Teamwork
WORK/PERSONAL REFERENCES
Kevin Chamberlain Allen Robertson John Ball
RSC Equipment Rental Centennial Wireless Roy O. Martin
409-***-**** 318-***-**** 318-***-****
Additional references and work history available upon request