GLORIA Roden

*** **** ******* ******

Mexia, TX *6667

Phone:

Cell: 254-***-****

E-Mail: vklq4u@r.postjobfree.com

Professional Overview

Bilingual (Spanish ER/Admissions, Patient Accounts Representative, Medical Records Clerk professional with over 12 years experience in a health care facility setting. Personable with the ability to multi-task and prioritize.

Competent Patient Account Representative professional with ability to manage a busy medical office and provide excellent customer service to all patients.

Dedicated Patient Account Representative professional with refined computer skills and strong ability to assist in efficient company operations.

Summary of Skills

Knowledgable in [administrative function]

Patient care advocacy

Medical terminology

Quality assurance

Administrative operations

Microsoft Office skills

Self-starter

Workers' compensation knowledge

Insurance processing

Patient charting

Health insurance processing

HIPAA compliance

Insurance eligibility verification

Patient scheduling

Work Experience

October 1984 to February 1994

Parkview Regional Hospital Mexia, Texas

Patient Accounts Representative

Prepared folders and maintained records of newly admitted patients.Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures.Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.Updated patient accounts and information on a daily basis.Managed incoming and outgoing calls for busy medical office.Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.Coordinated admission processes and prepared medical records and agreement packets.

March 1994 to March 1996

Parkview Regional Hospital Mexia, Texas

Medical Records Clerk

Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.Located, checked in and pulled medical records for appointments and incomplete patient charts.Coordinated admission processes and prepared medical records and agreement packets.Accurately copied physician-dictated reports and complied with patient requests for copies of patient records.Standardized department filing system so secretarial staff could easily locate information in any filing center .Successfully established effective systems for record retention by creating database for daily correspondence tracking.Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.Organized charts regularly in accordance with hospital's policy and procedures.

Education

May 1979 Mexia High School Mexia, TX

High School Diploma

Work History

November 1984 to March 1996

Parkview Regional Hospital,

Patient Account Representative

November 1984 to March 1996

Parkview Regional Hospital,

PBX Operator

November 1994 to February 1996

Parkview Regional Hospital,

Medical Records Clerk

February 1996 to February 2008

City of Mexia

Executive Secretary

Code Enforcement Official

Health Inspector

2011 to 2013

Margaritas,

Mexia, Texas

Bar Attendant

2013 to 2014

Roosters,

Mexia, Texas

Bar Manager

2014 to 2016

Point.

Mexia Texas

Bar Attendant

2016 to 2017

VFW,

Mexia Texas

Bar Attendant

2017 to 2018

Prestige Maintenance USA,

BNSF Railroad Teague, Texas

Office Cleaning and Housekeeping Services

2018 to 2019

ATL Masonry,

Cartersville, GA

Office Manager

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