Manager Management

Jeffrey S. DiMaio

Staten Island, NY ● Telephone 718-***-**** ● **************@*****.***

CORPORATE SERVICES / FACILTIES MANAGER

Focused, entrepreneurial, and hard-working professional with demonstrated expertise in bolstering efficiencies,

streamlining processes, and enhancing productivity. Proactive initiative-taker accomplished in overcoming

challenges and taking on new roles to ensure timely, on-target project completion. Achieve optimal utilization

of human and financial resources through proactive budgeting, policy and procedure development, and

resource allocation. Adept at evaluating industry trends and using findings toward designing and executing

strategies to increase overall efficiency. Utilize superior oral and written communication skills to interact with

broad populations including management, clients and service providers.

CORE COMPETENCIES

Office & Facilities Management Project Management Disaster Recovery Programs

Operations & Process Management Relationship Building Continuous Improvement

Business Process Automation Problem Solving Vendor Management

RECENT CAREER HIGHLIGHTS

Citigroup, New York, NY

• Achieved Employee of the Month recognition award in 2009 based on exceptional performance.

• Reduced T&E expenses by 15% through stricter policy adoption and improved compliance.

• Worked with building manager and NYC Taxi & Limousine Commission to obtain approval from DOT to create taxi stand for Tribeca location, reducing expenses by 35% and improving community relations.

• Eliminated prepaid black car vouchers. Switched method of payment to credit cards, saving over 25%.

Schroders Investment Banking, New York, NY

• Coordinated relocation of 1,500 employees to newly built office space over a six week-end period.

• Developed receiving database to track furniture, copiers, fax machines, PC’s and office supplies.

• Introduced end-to-end solution for procuring goods and services, including maintenance agreements.

• Established in-house maintenance staff to modify modular workstation configurations at a fraction of the cost of outside labor, yielding savings of 25%.

• Created central “Help Desk” to handle employee requests including office moves, HVAC adjustments, cleaning services, records retrieval, messenger pick-ups and conference room audio/visual set-ups.

PROFESSIONAL EXPERIENCE

Citigroup 2001 – 2010

Facilities Manager

Managed 25 employees and consultants for Investment Banking Division. Core responsibilities included Conference Planning, Travel, Ground Transportation, Client Events and Entertainment (Subscriptions to Yankees, Knicks, etc.). Coordinated critical support functions resulting from unplanned events, such as building outages, transit strikes and blackouts. Conducted bids, negotiated global contracts, set pricing standards and specified key performance indicators (KPI’s and SLA’s). Monitored performance of contracts, audited bills and maintained vendor relationships. Member of Fire Safety, Building Evacuation and Disaster Recovery teams.

Schroders Investment Banking 1988 – 2001

Facilities Manager

Managed 35 employees and outsourced personnel for Midtown Manhattan headquarters. Responsible for entire Office Services function, main liaison with building management, cleaning contractors, architects and engineers. Directed design and construction of 300,000 square feet of office space over three year period. Duties included responding to after hour emergencies and building shutdowns. Conducted weekly inspections of space to confirm core areas were maintained according to contract specifications. Member of COB team.

EDUCATION

College of Staten Island ● Course Work in Business Management

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