email@example.com • Cellular 479-***-****
Administrative Assistant, Secretary
I am a highly motivated individual with 17 years of experience as a personal assistant, secretary and
administrative assistant in various fields. I am highly skilled in Word, Publisher, PowerPoint ,Adobe
PageMaker 7.0. and Outlook. I have 4 years experience in publishing a monthly newsletter, updating and
maintaining a website and overseeing three individuals. I seek out additional responsibilities and work with a
team. I set self-imposed deadlines and see to it they are met.
Pinnacle Country Club, Rogers, AR 2004 to 2008
Assistant to the General Manager, Director of Membership Relations, Supervisor of Concierge
My main role was to assist the GM. I was also responsible for new Membership sales and solving
Membership concerns. As supervisor of concierge, I was responsible for the schedule of three employees,
coaching and introducing efficient business practices. I was responsible for publishing the monthly 10-page
newsletter. I was also in charge of ordering all the office supplies for each department while helping them
maintain their budget. I was also the administrator of the website which included daily updates of events and
past events to keep the Members informed.
I was able to sell the idea of a full color newsletter from the black and white that was previously used to
raise the standard of the Club's reputation.
Delta Systems, Inc, Rogers, AR 2002 to 2004
I began as the receptionist and was quickly promoted to the accounting department in receivables and
payables. I was able to cultivate relationships with the vendors and the clients in order to best suit the
company's financial needs. I was trusted by the vendors. I had the ability to talk to customers and receive
payments before their due date.
Staffmark, Fayetteville, AR 2002 to 2002
Assistant to the CEO/CFO
I filed important documents, screened phone calls, set up conference calls with associates across the USA,
made travel arrangements and maintained the CEO's schedule.
Ace Electric, Fresno, CA 1996 to 2001
Administrative Assistant/Office Manager
Answered 4 line phone system, screened calls for the Owner, General Manager and Engineer. Greeted clients
and sales persons.
Responsible for review of contracts, typed proposals, invoicing, collections on past due accounts, reconciled
timecards for 30 employees. Worked closely with General Contractors, PG&E, Pacific Bell and others
associated with the industry.
Assisted the GM with multiple tasks, dispatched service technicians where needed, called in for inspections
for both city and county, lined up subcontractors for jobs. I ordered rental equipment for use on jobs and
maintained records on rental period.
S.O.M.P.M., Fresno, CA 1991 to 1996
I was in charge of the architectural library, maintained filing on jobs, created color boards for clients review
of upcoming projects, took photographs, organized a data base history of jobs and drawings, typed project
reports, answered phone, maintained files of contractor change orders, proposals and request for changes
for each job.
Qualex, Orlando, FL 1980 to 1990
My first job was as a route driver which involved driving around 300 miles a day picking up and delivering
film/photos to stores. Within just a few months I was promoted and moved to Detail Sales Representative. I
had a territory that I maintained on a monthly basis making sure each account was personally visited by me
to ensure they were getting the extraordinary service and quality. I was selected to represent the company
for a new photofinishing program to the K-Marts across the country from over one hundred representataives.
I visited stores,introduced the new program and answered questions about the program with much enthusiasm. I was transferred then to Springfield, MO where my personal attention was needed to help a particular store with problems. My relationship and devotion to this store saved the national account. I was then transferred to Orlando, FL where my territory was greatly increased and I was known as the problem solver.
Fresno City College, Fresno, California 1992
*Adobe PageMaker 7.0
Steve Stonecipher, Ace Electric, Owner, 559-***-****
Michael T. Hudson, Pinnacle Country Club, President, 850-***-****
Rachelle Raimer, Gentry Police Department, 479-***-****