Front Office Supervisor
Resume:
ONUR M. GUDUK
COLONIAL ARMS CIRCLE
VIRGINIA BEACH VA 23454
*********@*****.***
OBJECTIVE
A Career in which I can use my current skills to make a significant contribution and the opportunity to progress in my field.
EDUCATIONAL BACKGROUND
University of Celal Bayar, TURKEY
Bachelor of Science in Business Administration and Economics, 2007
PROFESSIONAL EXPERIENCE
7/2007-10/2007
Comfort inn& Suites Oceanfront (intern)
2015 Atlantic Avenue Virginia Beach VA 23451
Training on Hospitality Management, sales, marketing
10/2007-1/2008
Comfort inn& Suites Oceanfront (Guest Service Agent/Night auditor)
2015 Atlantic Avenue Virginia Beach VA 23451
Handling Reservations/ Guest Services Calls, Guest check in/out
Dealing with cash/ credit transactions, checking, balancing transactions of the day
Printing and filing transaction reports of the day
Resolving guest complaints
1/2008-10/2009
Comfort inn& Suites Oceanfront (Night Shift Supervisor)
2015 Atlantic Avenue Virginia Beach VA 23451
Monitoring guest services, front office, security, housekeeping, maintenance activities
Monitoring the audit process
Dealing with cash/ credit transactions, checking and balancing the transactions of the day
Printing and filing cash/credit card transaction reports of the day
Supervising the complimentary breakfast set-up in the morning
10/2009-Present
Comfort inn& Suites Oceanfront (Front Office Supervisor)
2015 Atlantic Avenue Virginia Beach VA 23451
Monitoring maintenance, housekeeping, security
Handling the Reservation Calls, Guest Check in-out
Dealing with cash/ credit transactions printing and filing the transaction reports of the day
Resolving guest complaints
Supervising complimentary hot breakfast set up
3/2009- 7/2009
Lake Wright Hotels Norfolk (Guest Service Agent/ Front Desk Clerk)
Guest Check in-out
Handling Reservations/ Guest Services Calls, Guest check in/out
Handling airport shuttle service, driving the van to the airport, Picking up the guests from the airport.
6/2005- 10/2005
7 eleven Inc. 3908 Atlantic Ave. Virginia Beach VA
(sales assistant-international foreign exchange student program)
6/1999-6/2005
Orbitech Medical supplies inc. Turkey
(Sales Representative)
Presenting the medical products to doctors
Dealing with cash/credit card transactions of the sales
PROJECTS
09/2009-present
Comfort Inn& Suites Oceanfront interior renovation
Assisting in planning, organizing, scheduling and purchasing of renovation
COMPUTER SKILLS
All MS Windows& Office applications (word, excel, power point, access)
Profit Manager (Choice Hotels reservation-accounting software)
Knowledge of fax, copy machine, multi-line phone
LANGUAGES
English
Turkish
REFERENCES
Niel Patel, Comfort Inn& Suites Oceanfront (General Manager) 757-***-****
Luis Peres, Comfort Inn& Suites Oceanfront (Operations Manager) 757-***-****
Linda Green, Sentara Hospital (Administration) 757-***-****
Contact this candidate