Customer Service High School
Resume:
Joyce Fatima Barbour
**** *. **** **. *** Angeles, Ca. 90037
************@*****.***
I am a sincere, loyal, and dedicated individual who has a great deal of ambition for Customer Service in any job I've ever had! That title and sense of doing for others all the while building my career is priceless. Most of my work experience come from my college years working my way through school at one of the largest retail giants Bed Bath and Beyond. What a job experience it was! Through them and other avenues of employment noted in my resume I was able to gain extensive experience in the retail industry, security industry, and customer service, as well as data entry in a high profile law firm. All of these fields/industries I believe coincide with the job and task at hand. I love to learn, and am always up for a challenge. I look to make the work place the most productive environment by ensuring that I get along well with others, while also working efficiently on my own or with a team, and at a pace that is beneficial to my skill as well as the employer. I am always respectful of rules and guidelines of the company; I will enact readyness and proficiency in all my work. I am seeking a position where I can develop and excel, while giving my personal best to an employer and the wholeness of the company/program/taskforce.
Education
Barstow High School (August 2001-June 2005)
High School Diploma (Pre AP and AP Honors Courses, AVID (Advanced via Individual Determination program)
California State University, Los Angeles (June 2005 – June 2010)
Bachelor of Arts Degree- Sociology/Minor in Law & Society
Work History
Executive Financial Enterprise (Paid Internship)
Specializing in Debt Collection and Litigation (June 2010- September 2010)
1606 Argyle St.
Hollywood, CA 90015
Database entry clerk, computer filing legal documents, copying, scanning, skip tracing, debt collection
Staff Pro- Security
Event Staff -Valid Guard Card (June 2009- September 2009)
15272 Newsboy Circle Huntington Beach, CA 92649
Observe and report
Secure premises
Bed Bath & Beyond
Front End Lead Cashier (February 2006- October 2008)
3560 Rosemead Blvd. Rosemead, CA 91770
Prepared weekly schedule for all cashiers and train new staff
Handled stocking and assisted in managing flow of stock
Bridal Consultant, Customer Service Representative
All tendor transactions, replenish items to front end
Exchanges/returns effectively
Old Navy
Sales floor associate/dressing room attendant (Summer Job June 2006- September 2006)
2796 Tanger Way Barstow, CA 92311
760-***-**** (under new management)
Fort Irwin & the National Training Center (NTC)
Theatre Support Command (Summer Hire) June 2004- August 2004
760-***-**** (under new management, the army rotates military every couple years)
Training/Skills
Analytical Skills
Group organizer/ activist
Public Speaker
Interpersonal Skills
Microsoft Office
WPM: 40
High quality customer service skills/ techniques
Clerk, office assistant skills
Punctual
Affiliations
EOP (Equal Opportunity Program) Alumni, full access to all rights and privileges
Church Sunday school secretary: Prepared quarterly report for meetings
Community Service (Breast Cancer/Aids walk, special Olympic helper, donate books, assist at convalescent home).
Speaker and Presenter at the 2009 Gender and Sexuality Conference, California State University- Los Angeles
Barstow High School AP and Honor’s program
Science fair awards, Honorably mentions, Desert Heritage writing contest
AVID (Advanced Via Individual Determination)
Secretary of the CSULA BSA (Black Student Association)
References
Available upon request
Contact this candidate