Customer Service Sales

SUMMARY OF QUALIFICATIONS

Exceptional customer service satisfaction.

Empathetic

Problem solving

Active listener

Excellent computer skills; proficient with Microsoft Word, and Microsoft Excel.

Proficient in English

Team player, excellent communication, oral/written and organizational skills

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EDUCATION

Inkster High School– Graduate

Inkster, MI

Henry Ford Community College– Transfer

Dearborn, MI

Atlanta Metropolitan College- Present

Atlanta, GA

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PROFESSIONAL EXPERIENCE

Belk McDonough, GA 10/10 Present

Sales Associate

Key contributions:

Make sure all tasks are done in an efficient manner.

Excellent communication skills.

Offer leadership.

Record high sales.

Provide outstanding customer service.

Cedar Point Fair–Sandusky, OH 05/10 – 09/10

Food Host

Key Contributions:

Well rounded with job duties such as cashier and cook.

Answered questions and solved problems.

Offered great customer service and leadership skills.

Kroger CO. Southfield, MI 02/10 – 05/10

Cashier

Key Contributions:

Provided excellent customer service.

Recorded high sells.

Maintained and kept a clean work area.

Restocked shelves

Handled deposits.

First Impressions for Kids–San Antonio, TX 05/05– 06/06

Retail Assistant

Key Contributions:

Answered incoming calls

Greeted customers

Assisted with inventory

Increased sales volume by 25% with new advertising ideas

Set up store merchandise display

Managed bookkeeping of all financial reports

Well advanced with using all Microsoft applications especially excel

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