Myra Lanham
Oldsmar, FL *4677
***********@*****.***
Career Summary
A well-rounded team player with more than ten years professional experience in marketing, customer relations and administration focusing on finance and sales. Utilize effective verbal and written communication skills to meet and exceed customer expectations. Skilled in researching information, formatting documentation, and managing databases.
Experience
Office Manager, Huntington Learning Center, Palm Harbor, FL (6/2006 – 12/2007)
•Managed and maintained center LCOS database
•Created target-specific marketing materials utilizing MS Publisher
•Processed, interpreted and recorded individual academic assessments and interim testing
•Co-supervised and trained teaching support staff of 52
•Oversaw and processed bi-monthly payroll using Excel in accordance with ADP payroll systems
Center Manager, Sona Med Spa, Indianapolis, IN (12/2004-1/2006)
•Generated more than $50,000 in cosmetic sales by converting lead prospects into closed sales
•Analyzed reports and made recommendations on clientele skin care to increase product interest
•Coordinated media and print public relations through supervising content and delivery
•Trained all new sales associates in skin care, product development and center procedures
•Supervised support staff of 9
•Managed all HR duties and staff payroll
Marketing Coordinator, Baden Retirement Plan Services, Indianapolis, IN (1/2002-8/2003)
•Effectively problem-resolved issues for investment brokers and plan sponsors
•Utilized Internet research to compile monthly mutual fund information and changes
•Coordinated marketing material delivery between outside vendors and clients
•Created and organized Excel spreadsheet data to streamline marketing inventory
Licensed Real Estate Agent, F. C. Tucker Company, Inc., Indianapolis, IN (7/1998-5/2001)
•Successfully sold more than one million dollars of residential real estate
•Negotiated buyer-seller contracts and inspection reports
•Planned and implemented Indianapolis city and suburban tours for corporate clients
•Produced seminars for first-time home buyers using PowerPoint
•Educated clients on marketing trends and financing methods
•Wrote and edited newsletters, brochures, marketing ads, and flyers using MS Publisher
•Created and maintained database of sales reports, potential clients and properties
Assistant Manager, Coldwell Banker Searight Haag & Partners, Indianapolis, IN (1/1997-7/1998)
•Created, wrote, and edited marketing flyers, brochures and advertisements for listed properties
•Maintained property maintenance and sales records in Excel spreadsheets
•Produced weekly sales and productivity reports for sales agents
•Skillfully sustained relationships between clients and sales associates
Academic Credentials
•Bachelor of Arts, Communication, Indiana University-Purdue University at Indianapolis