Account Coordinator

Daniel N. Steinberg

********@*******.***

Cell 952-***-****

**** ****** ***. *.

Golden Valley, MN 55426

QUALIFICATIONS

• Motivated and versatile, with a demonstrated record of performance and initiative in fast-paced environments.

• Effective communicator, skilled in identifying and meeting customer needs.

• Resourceful problem-solver with strong analytical skills.

• Organized, persistent, and hard-working; committed to customer satisfaction.

EXPERTISE

• Customer Relations & Service

• Problem Solving & Analysis

• Cost Savings Solutions

• Multiple Task Management

• Extensive Experience with Microsoft Office

• Strong Communication Skills

• Administrative Experience

• Team Collaboration

EXPERIENCE

MANSFIELD OIL-Gainesville, GA 2009-2010

Plant Coordinator & Rail Logistics Specialist with C&N Ethanol Marketing Division Bloomington, MN

• Coordinated shipments from ethanol and biodiesel plants to their customers.

• Resolved billing issues with railroads and directed fleet maintenance.

• Provided administrative support to sales staff by invoicing customers and checking accuracy of transportation bills.

THE TORO COMPANY – Bloomington, MN 2008 (February to September)

Temporary Customer Service Associate (Direct Hire)

• Assist customers with routine inquiries such as local dealer referrals, part information, and order status and tracking.

• Provided front line phone support to Toro parts dealers and distributors.

• Enter in orders and complete projects as they arise.

US BANK – Minneapolis MN. 2005-2007

Government Account Coordinator of Corporate Payment Systems

• Coordinated projects for clients to increase their usage of the Government Purchase Cards

• Supported Program Managers with report data on Purchase Card program by creating Excel spreadsheets.

• Educated clients on US Bank external technology products, helping to increase sales 16% in one year.

• Performed daily tasks for the clients such as forcing checks, overseeing accounts that are approaching credit limits, and following up on client requests within time lines.

QUALITY TRANSPORTATION SERVICES, INC- Ashland, VA 2004-2005

On-Site Program Manager for General Mills, Inc. in Golden Valley, MN

Railcar Coordinator for General Mills outbound product shipments

• Produced measures for meetings with the railroads on service times and facility switching issues.

• Audited freight invoices such as storage charges and repairs.

• Responded to customer inquiries for the mills and account representatives for rail car tracking and tracing.

CARGILL, INC, Wayzata, Minnesota, 2002-2004

Railcar Analyst for Horizon Milling (Cargill Flour Division)

• Communicated with internal and external customers to ensure products were shipped in a timely fashion.

• Quickly provided accurate travel times and solutions to maintenance needs and railroad errors.

• Tracked and traced the movement of railcars using a variety of computer programs.

• Maintained a MS Access database of all railcar repairs.

CARLSON WAGONLIT TRAVEL, Plymouth, Minnesota, 2000-2002

Commission Auditor

• Audited unpaid airline commissions from contracts, resulting in $2.5 million in unbudgeted revenue annually.

• Communicated with business travel and government branches to execute accurate accounting procedures.

• Processed weekly airline sales reports from all North American branches.

EDUCATION

THE UNIVERSITY OF IOWA, Iowa City, Iowa

Bachelor of Arts in Geography, December 1999

Classes included: Economics, Accounting, and Business Administration

TECHNOLOGY

• Microsoft Office Suites

• SAP Programming

• AS400 program (JD Edwards)

• Total Systems (TSYS)

• SIEBEL (Oracle Programming)

• Quick Books

LEADERSHIP AND SERVICE

• President of The Twin Cities University of Iowa Alumni Club (2001-2006)

• Board Member of the Golden Valley Park and Recreation Board (2009-present

• Team Manager of Minnesota Team Handball (2008-present)

• Board Member of the Cedarhurst Neighborhood Association of St. Louis Park, Minnesota (2002-2006)

• Board Member for Cedar Lake Park Association of Minneapolis, Minnesota (2003-2007)

• Head Coach, St. Louis Park Park and Recreation Boys’ Basketball (2000-2003)

• Head Coach, Minneapolis Park and Recreation Boys’ Basketball (2004-2006)

Contact this candidate