Shirley M. Boylan

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Vista, CA *2084

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EDUCATION:

San Dieguito Union High School, Encinitas, CA Graduated 1970

San Diego College of Business, San Diego, CA 1970 - 1971

Palomar Junior College, San Marcos, CA 1971 - 1972

EMPLOYMENT:

HAVASU SPRINGS RESORT, Front Office Clerk 3/01 - 6/11

Set up and maintained system for new membership project; oversaw all aspects of membership reservations; made public reservations for rooms and RV park; checked customers in and out; rented boat slips and storage; used reservation program RDP; balanced register and did closing reports at night.

METROPOLITAN WATER DISTRICT, Maintenance Worker I 7/88 - 9/95

Paint Crew included cleaning, preparing and painting of pump plants, maintained records of materials used and crew member hours, created forms for Weekly Progress Reports and hourly breakdowns on individual jobs; reorganized Spare Parts Warehouse; prepared and served meals for tours and employees; cleaned houses, pool and dorms.

DESERT CENTER UNIFIED SCHOOL DIST, Substitute Secretary and Teachers Aide. 10/88 - 8/93

Substituted for school and district office secretaries; classroom teachers aide.

VICTORVILLE GLASS COMPANY, Secretary 5/86 - 12/86

Data entry; job costing; word processing; correspondence; typed contracts and reports; set up and kept commercial job files; assisted contractors with scheduling work; front counter sales; petty cash.

SILVER LAKES HOMEOWNERS ASSOCIATION, Receptionist 12/85 - 5/86

Wrote and typed letters and memos; solved or directed to appropriate person problems of homeowners; data entry; word processing; received, sorted and totaled monthly assessment payments for entry into computer; petty cash; Recording Secretary for Environmental Control Committee which included accepting fees and doing all paperwork for new homes; coordinated with home owners regarding problems with submitted plans and kept current files on all homes.

BLUE SHIELD OF CALIFORNIA, Assistant Unit Secretary 4/83 - 4/85

Assisted with problems from claimants, military insurance offices and Department of Defense personnel; typed letters, reports and memos; statistical data entry; wrote standard form letters for use by Claims Processors.

NORCAL REAL ESTATE COMPANY, Commercial Sales Secretary 4/81 - 6/82

Typed correspondence and contracts, ordered office supplies; made travel arrangements for sales staff; set up filing system; created sales brochure.

ANAHEIM VISITORS AND CONVENTION BUREAU, Sales Secretary 3/80 - 3/81

Typed correspondence, kept files for sales persons dealing with scheduling of conventions.

UNIVERSITY OF ARKANSAS, Secretary 11/78 - 12/79

Typed correspondence; assisted prospective students and parents; mass mailings; campus tours; supervised work-study students including all paperwork for academic credit and payroll; scheduled recruiting trips for counseling staff.

References available upon request.