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Project Manager, Healh Consultant, Call Center Manager

Tampa, Florida, United States
March 09, 2011

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Ryan Mace

**** **** ***** ****** ***

Tampa, FL *3626


Profile: An innovative and resourceful results-orientated professional experienced and capable in a wide spectrum of competencies and skills.


OneTouch Direct Tampa, FL

Performance Supervisor 2009 to Present

Coordinate customer support, sales, and retention for clients in the telecommunications, insurance, banking, and greeting card industries. Serve as the catalyst for converting business strategy into production by successfully managing the program’s business objectives. Lead multiple project teams and insure that performance, program efficiency, and deliverables are developed in synchronization so that business expectations are met.

Independent Consultant Tampa, FL

Wellness Consultant 2002 to Present

Conceptualized and implemented a multitude of wellness symposiums and classes designed to promote optimal health and peak performance. Utilized analytical and critical thinking skills to assess lifestyles and construct customized wellness programs for a diverse population. Enabled individuals with various disorders to participate in the process of staying well.

Allen Industries Clearwater, FL

Project Manager 2000 to 2002

Coordinated the installation of exterior channel letters and pylons for new and remodeled Office Depot stores throughout an 11-state territory. Negotiated contracts between Allen Industries and subcontractors. Served as a liaison between Office Depot executives, on-site project managers, and subcontractors. Evaluated local building codes and obtained permits from municipalities throughout the Southeast and Southwest United States.

Eastern Communications Clearwater, FL

Project Manager 1997 to 2000

Managed the installation of cable television. Directed the activities of a large team that included technicians, field supervisors, quality control technicians, an underground burial crew, and office and warehouse staff. Hired new employees and coordinated their training. Created a bonus system designed to reward superior work ethic and recruit qualified technicians. Resolved customer complaints of a critical nature.


Clayton College of Health Birmingham, AL

Master of Science in Nutrition, Candidate

Mastered the physiological processes that support homeostasis and optimal health.

Clayton College of Health Birmingham, AL

Bachelor of Science in Nutrition with High Honors

Introduction to the fundamental concepts in biomolecular and clinical nutrition as they are applied within a functional medicine model.

The National Strength and Conditioning Association Lincoln, NB

Personal Trainer

First aid and CPR/AED certified. Course content entailed exercise science, nutrition, client consultation, exercise technique, safety/emergency procedures, and legal/ethical issues.

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