Administrative Assistant Sales
Resume:
Introducing Connie Ciolino
**********@*****.***
SUMMARY OF EXPERIENCE
•Over twenty years’ experience as an administrative support professional
•Versatile in office management skills and proficiency in Microsoft Office programs and database manipulations.
•Strong organization skills and problem solver who readily adapts to change.
•Works independently, attention to detail and exceeds expectations.
•Able to juggle multiple priorities and meet tight deadlines without compromising quality.
•At ease with internet manipulations and searches.
Key Skills
Office Skills:
Office Management
Records Management
Database Administration
Payroll
Multi-Tasking
Spreadsheets/Reports
Event Management
Calendaring
Budget Management
Problem Solving
Multi-Line Phone Line
Front-Desk Reception
Executive Support
Travel Coordination
Inventory Control
Contract Auditing
Human Resource support
Computer Skills:
MS Word 2007,2010
MS Excel 2007, 2010
MS PowerPoint 2007
MS Outlook 2007, 2010
MS Access 2003, 2007, 2010
Windows XP, Windows 7
WORK EXPERIENCE
Vaccine & Gene Therapy Institute (VGTI-FL)
11350 SW Village Pkwy, 3rd Floor
Port St. Lucie, FL 34987
Administrative Assistant
April 29, 2010 to July 29, 2011 (Position eliminated)
Essential support team player in the initial start up for brand new research company.
Provides administrative support to 4 principal investigators as well as various departments that consists of grant preparations, document composition, human resources, shipping and receiving, and monitoring financial budgets.
Composed and maintains databases for Development Officer, Principal Investigators, and HR such as donor lists, employee and applicant info and travel logs and arrangements.
Composed procedures for shipping and receiving, logging, and distributing shipping product and receives these products into the company’s Accounts Receivable program.
Established procedures for maintaining and monitoring the lab coat ordering, deliveries and pickups. Reviews billing for accuracy and is main contact for lab coat vendor.
Composed and maintains conference room reservation calendar as well as various calendars for principal investigators and admin department.
Coordinates travel and moving arrangements for researchers
Facilitates reimbursement paperwork for research groups and Development Officer.
Maintains main incoming switchboard calls and announces and escorts visitors from lobby.
Prepares and balances p-card statements for Administrative Manager.
Acts as liaison between research groups and other departments.
Assists Human Resource Manager in composing and maintaining company employee organization charts as well as initiating and processing new hire paperwork. formatting company policy manuals, setting up employee files, providing set up for staff seminars, and updating company activity calendar.
Researches online for information for articles to publish in the company newsletter distributed bi-monthly as well decide what content will be published as Editor-in-Chief of the newsletter.
Utilizes experience in Microsoft Outlook to compose and send email announcements for visitor seminars and research staff.
Scripps Treasure Coast Newspapers
1939 S Federal Highway
Stuart, FL 34994
Circulation Administrative Assistant
July, 2006 to February, 2010
Provided administrative support to the Circulation Director and all Circulation sub-departments utilizing experience in Microsoft Office Suite.
Reviewed, audited, and processed approximately 350 independent carrier contractor's contracts as well as compose process and arrange payment for seven outside sales contractors.
Responsible for processing all subscription refunds.
Ordered gift cards and composed and maintained a database of over 13,000 records in Microsoft Access. These were used as sales incentives for Sales and Marketing to increase newspaper sales.
Processed all outside newspaper photo order requests from the general public.
Acted as liaison between various outside departments and Circulation that included the Publisher and Editor of the newspaper.
Monitored, distributed and acted as technical support for all cell phone users in Circulation.
Coordinated and ordered all office supply for the entire Circulation department.
Served on the company Safety Committee and was main contact for emergency situations and tests.
Confirmed and processed all Florida, Power and Light sales and reports through which we contracted to sell subscriptions to new FPL customers.
Managed, composed and processed all personnel new hires, terminations, transfers paperwork as well as changes in payroll, etc. Established departmental database to track staff record history and changes.
Tracked vacations and sick days taken by staff.
Palm Beach Post Newspaper
2751 S. Dixie Hwy
West Palm Beach, FL 33405
Home Delivery Executive Secretary / Distribution Center Secretary
August, 1996 to July, 2006
Provided administrative support to all levels of Management and staff including Vice President of Circulation.
Served as liaison between the 12 distribution centers, approximately 630 independent contractors and various administrative departments and outside companies.
Accumulated and audited contracts, reports, and inventories for accuracy.
Responsible for maintaining statistical data for all end-of-month reports.
Accumulated subscription and classified ad payments for processing.
Provided customer service and public relations as necessary.
Established various databases and inventories for entire department.
Initiated necessary Human Resource paperwork for new hires, pay changes, terminations, and departmental transfers.
Tracked vacations and sick days taken by staff.
EDUCATION AND ACHIEVEMENTS
Graduate of Glen Este High School Cincinnati, Ohio
Relevant Training/Courses:
Certificate of Achievement Adult Education for Word Processing I
Certification for Typing II Course from Great Oaks Vocational School District
Certificate of Continuing Education – Microsoft Windows
Certificate of Completion – Microsoft Access 2003
Certificate of Completion – Microsoft Word 2007 – intermediate
Certificate of Completion – Shipping and Receiving
Certificate of Completion – Microsoft Outlook 2007
Blog: http://www.linkedin.com/pub/connie-ciolino/30/6a4/a69
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