Briana Lester
*********@*******.***
University Park, IL 60484
EDUCATION
University of Illinois at Urbana-Champaign August, 2007 – August, 2011
Candidate for a B.A. in Community Health
Graduation Date: 8/2011
PROFESSIONAL EXPERIENCE
Macy’s – Seasonal Sales Associate November, 2011 – January, 2012
Made daily retail sales through various sales approaches
Handled customer concerns and complaints
Contributed to keeping designated store departments in presentable conditions
Frances Nelson Health Center – Administration Intern January, 2010 - May, 2011
Champaign, IL
Sourced 50 to 75 incoming/outgoing calls daily
Aided in the coordination of new medical records facility
Learned and assisted medical staff with patient referrals to specialists
Worked hands-on with low income patients to help find charity care programs
America Reads/America Counts – Tutor January, 2008 – May, 2009
Champaign, IL
Provided academic assistance to Dr. Howard’s Elementary School students
Helped students develop positive attitudes toward learning and studying
Assisted students in achieving a better understanding of specific subject material and in improving academic capabilities in designated areas
Salon Heaven – Office Clerk August, 2006 – August, 2007
Chicago, IL
Answered telephones and took messages in salon office
Scheduled hair appointments daily in organized manner
Handled customer concerns and complaints
SKILLS
Proficient in Microsoft Word, Excel, and PowerPoint
Competent in use of photo copy and fax machines