Customer Service Administrative Assistant
Resume:
KETTY L. RENNIX
King of Prussia, PA 19406
Mail: **********@*****.***
PROFESSIONAL OVERVIEW
Highly organized and meticulous Administrative Assistant with experience in corporate office settings. Also, extensive experience working with a diverse client base and delivering results.
WORK EXPERIENCE
American Credit Counseling Institute
526 DeKalb Street
Norristown, PA 19401
Title: Administrative Assistant
Supervisor: Rob Ewing, Executive Director
May - 2009 July - 2011
Responsibilities:
* Manage Office
* Answer Telephones
* Schedule Appointments
* Shipping/Receiving
* Customer Service
* Inventory
Primary responsibility was answering telephones and schedule clients for Credit Counseling. Secondary duty shipping extremely important appeal forms to Pennsylvania Housing. Strict deadlines
had to be met on these time sensitive appeals. Before sending my responsibility was organizing,
coping and shipping all formal documents.
Wallquest, Inc.
580 Devon Park Drive
Wayne, PA 19087
Title: Customer Service Representative/Data Entry
Supervisor: Terry Slachta, Customer Service Supervisor
Responsibilities:
* Answer Telephones (800 Number)
* Assisting Customers
* Problem Solving
* Assisting Customers
* Heavy/Rapid/Accurate Data Entry
* Shipping/Receiving
Primary responsibility was entering wallpaper and fabric order into computer system from our fax machine. Because accuracy is so important with pattern numbers I demonstrated extremely accurate
and rapid order entry.
EDUCATION
Northern Chester County Technical School
Charlestown Road
Phoenixville, PA 19460
Major: Business Technology
Graduated: June - 1987
Grade Average: A+
Active Member of F.B.L.A.
C.H.I. Institute
Lawrence Road
Broomall, PA 19658
Major: Medical Assisting/Phlebotomy
Graduation: Pending
I began attending C.H.I. Institute studying Medical Assisting with Phlebotomy in September - 2001.
Because of the births my second and third children, I was forced to continue my education at a later time and began studying again at C.H.I. in September - 2011.
Unfortunately, due to lack of funding I was forced to seek employment immediately.
REFERENCES
Professional and personal references available upon request.
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