Customer Service Manager
Resume:
Tamara Williams
*** ***** ****** *******, ** ****7, US
E- mail: ******************@****.*** Home: 912-***-****
Objective
To join a progressive organization where my customer service and educational experience will be further developed and utilized.
Academic Credentials
Ogeechee Technical College, Statesboro, GA
Phlebotomy Technician
Certification Awarded: March 2011
Liberty University, Online
Business Administration
Currently enrolled
Occupational History
Clinical Service Dietary Supervisor (02/2012-06/2012)
Evans Memorial Hospital, Claxton GA
Provide the highest quality of service to customers at all times, by monitoring the nutritional health of patients. Ensure direct responsibility
for the assessment, treatment, and care of patients of the following age groups: Pediatric, Adolescent, Adult and Geriatric.
Phlebotomy Training/volunteer, Neighborhood Healthcare (01/2011-06/2011)
Phlebotomist, Pembroke, GA
responsible for obtaining and proper handling of human blood, include taking blood samples from patients and correctly cataloging them for
lab analysis, correctly labeling the collection container with pertinent patient information for identification, and subsequently must complete
and file companion paperwork to trace the route of the sample from collection through lab work through final analysis and diagnosis and
finally to proper disposal of the fluids.
Customer Service Cashier (10/200*-**-****)
Wal-Mart, Pooler, Georgia
Work at customer service desk, responsible for answering phones, doing customer returns and exchanges and ringing purchases, also
responsible for activating gift cards, phone cards and money order, clean register area and restock the candy at the register.
Patient Care Technician (6/2008-01/09)
The Griffin House, Claxton, Georgia
Bathe, dresses/undresses patients assist with personal hygiene, Serves and collects food trays. Assists with patient feeding, Transports,
positions and drapes patients for exams and treatments, Assists patients in ambulating, Takes and records vital signs, weights and I & O,
Performs non sterile dressing changes, Passes and collects bed pans, Changes bed linens, Provides encouragement, support and comfort to
patients and family members, Monitors, records and communicates patient condition as appropriate utilizing computerized documentation
systems, Follows Standard Precautions using personal protective equipment as required
Food Service Manager- (05/04- 08/09)
Stella’s Phase 3, Claxton Georgia
Serves customers correct, complete orders within service time goals, prepares and ensures consistent, high quality products are served to
customers, displays and performs the tasks associated with food and paper controls, labor, and utility cost controls and monitors shift
activities to ensure compliance, follows policies, procedures and standards for conduct, cleans and organizes work station and ensures the
standards for restaurant image are maintained, Follows all procedures associated with opening the closing the restaurant
Software Knowledge
Microsoft Officer: Word, Excel, Access, Outlook, Power
point, publisher
References
Stella Hampton, Stella's Phase 3, Vidalia, GA 912-***-****
Della Brown, Stella's Phase 3, Claxton, GA
Brittany Crawford, Wal-Mart Pembroke, GA
Tara Scott, Stella's Phase 3, Collins, GA 912-***-****
Contact this candidate