Customer Service Executive

PREETI SODDY

** ******** **** , ********, ** L*R*G3

E-mail: ***********@*******.***, PH- 647-***-****

OBJECTIVE: Seeking a position in the customer service industry, where I can utilize my skills & experience

HIGHLIGHTS OF QUALIFICATIONS:

•worked in a preschool setting maintained the safe environment for the children

•Remain calm and professional during times of crises.

•A proven work experience for multinational banks in the financial services

•Experience of dealing with multicultural clients and generating the business

•Flexible, detail oriented and able to work well under pressure

•Ability to meet dead line and adapt well with changes at work place

•Fluent in English, Hindi & Punjabi

RELEVANT SKILLS:

•Contacting clients for long distance services

•Provided financial services to personal and commercial clients according to their needs

•Interviewed applicants, evaluated loan applications, checked the client’s credibility and forwarded to the management with recommendations

•Issued marginal loans & fixed loans to run the small and medium size businesses

•Contacted clients frequently and updated with financial products and changed rates

•Coordinated with various finance companies like ICICI, CitiFinancial, Countrywide for personal financing

•Reviewed and updated credit & loan files

WORK EXPERIENCE:

Ladybird daycare 2009-oct 2011

Surrey, BC

Telemarketing Executive 2004-2006

Belicha Corporate Service, Burnaby, B.C., Canada

Mortgage Consultant 2003

Citibank, New Delhi, India

Finance & Relation Executive 2003

Megahertz Info-Tech Pvt. Ltd., New Delhi, India

Business Development Executive 1999

Aryan Technology Pvt. Ltd., New Delhi, India

EDUCATION & TRAINING:

Early childhood Educator 2009

Pacific Rim College

Bachelor of Arts 2002

Delhi University, India

REFERENCES AVAILABLE UPON REQUEST

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