Clerical/Order Entry
Resume:
Amy Ann Smarz
Shelton, CT *****
vh4iy0@r.postjobfree.com
PROFESSIONAL SUMMARY
Enthusiastic sales associate with a strong track record of developing customer
loyalty and assisting Customer Service and Regional Sales Managers
Hard worker
Near perfect attendance at previous job, very few sick days
Timely start time
Enthusiastic about learning new things
Excels at learning quickly in on the job Training
Self taught in HTML with some knowledge in building web pages
Enjoy getting to know people and high social skills, great people person
WORK EXPERIENCE
Bushwick Metals 5/21/2009 - 6/11/2009
Temporary assignment for Express Personnel, Fairfield, CT
Filed invoices for Order Entry. Also filed paperwork for Credit and Collections, and their tax forms too.
CED Investigative Technologies 9/15/2009 - 9/28/2009
Temporary assignment for ExpressPersonnel, Fairfield, CT
Stuffed envelopes and packed envelopes for mailing.
PFP Corporate Headquarters 3/2009 - 5/2009
Temporary assignment for Merritt Staffing, Stratford CT
Gathered assignments from data base, based on correspondences through agents and customer service representatives for their customers, for changes of insurance policies, and prepared letters and paperwork that corresponded with them, that the customers needed to fill out in order make changes occur. Also asked for premium payments to be updated if customer was behind on them, which was neccessary to make changes to the policy.
Stuffed and sealed envelopes for mailings.
Webloyalty
Temporary assignment for Merritt Staffing, Stratford, CT 2/2009 - 3/2009
Replied to e-mails in data base, in regards to rebate rewards, either giving okay for rebates to be sent to customers or asking for further information if information was incomplete.
Prime Resources/Primeline 9/2002 - 11/ 2008
Order Entry/Sample Customer Service
Entering Orders
Assisted company in India with order entries, and corrected existing order entry work
Assisted our regional managers with sample requests for in use and submissions to customers
Tracked orders shipped for customers
Assisted customer service with incoming questions
Helped the owner of the company when dept input needed
Picked and packed orders when necessary
Took orders via phone or through e-mails, and answered questions to the customers
Letter of commendation from a customer for always helping them out when needed,
no matter the time of the day; and had some of the same customers e-mail
directly when assistance needed.
Home Depot 6/1998 - 6/2002
Cashier
Rang out customers at the cash register.
Assisted in questions when able, called other departments when unable to directly assist.
Worked in garden department, cashiered out along with miscellaneous tasks such as watering , caring for plants, answering customer's questions, finding additional help if question was beyon personal expertise.
.
Employee of the Month. Stopped customer from stealing multiple faucets when at
register.
Waldenbooks 5/1999 - 5/2000
Cashier, Bookseller
Cashing out customers
Shelving books
Assisting customer in questions when looking for specific authors or topics
Helping in back inventory and year inventory
Ordering books for customers when not in stock
Burger King 9/1985 - 6/1998
Cashier/Party Coordinator
Worked cash Register
Did all kitchen Jobs
Ran birthday parties and ordered necessary supplies
Helped with cashing out drawers
Organized employee schedules
Delivered bank deposits
Julia Day Nursery School 9/1991 - 1/1193
Substitute teacher
Coming in and covering for teachers when they were out
Helping during lunch with the children
Reading to the children during story time
Helping children with their tasks and play
Watching children outside during outdoor play
EDUCATION
Bridgeport, CT
1990 Housatonic Community College
Associates Degree Early Childhood Education
Courses - Child Psychology, Psychology 101, Intro to Small Business Enterprises,
Art for Non-Art Majors
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