Services Management

KATHY OTTMAN, LMFT Lic #*****

415-***-**** *******@*****.***

EXPERIENCE

PSYCH PROS – ASSIGNED TO UNITED BEHAVIORAL HEALTH

June 2011 – Jan 2012 San Francisco, CA

Care Advocate, Concurrent Review Unit

Use of clinical skills to complete utilization reviews of behavioral health and substance abuse services, including authorization, concurrent review, and ensuring appropriate levels of care to members in inpatient, partial, and intensive outpatient hospitalization settings.

Performed case management services through review and evaluation of inpatient behavioral health and substance abuse services for medical necessity, emergency status, and quality of care. Includes review of treatment plans and research and verification of member benefits.

Coordinate care with facility staff, psychiatrists, and outpatient care providers to add value to treatment plans, ensure appropriate care for members, and evaluate whether additional clinical treatment sessions are required. Facilitate transitions between various levels of care.

A BETTER WAY

Jan 2007 – June 2011 Berkeley, CA

Mental Health Clinician

Provided direct therapeutic services for children ages 0-18 and their families involved in the Alameda County foster care system. Therapeutic services addressed children’s social, emotional and behavioral issues in both home and school. Included wrap around case management services, referrals, crisis management and collaboration with clients services. Strong knowledge of the EPSDT and Alameda county documentation requirements.

Therapeutic services included in home and community support services as well as office milieu of individual play therapy, family therapy, dyadic parent/child work, and couples therapy. Therapeutic work included completion of assessment, diagnosis, formulation of treatment plan in collaboration with the clients, and regular documentation.

Included in the wrap around services provided to clients was working in collaboration with children’s schools attending SST and IEP meetings as well as working with teachers and support staff to help children to succeed in their social, emotional and behavioral goals at school.

Trained in various modalities and interventions such as family systems work, PCIT parent child interaction therapy, and cognitive behavioral therapy (CBT).

Completion of 2 year Early Childhood Mental Health training through the Harris Program at Children’s Hospital.

HOMELESS CHILDREN’S NETWORK

Aug 2005 – April 2006 San Francisco, CA

Aftercare Specialist for Permanent Supportive Housing Programs

Provided direct therapeutic services for children ages 0-5 and their families. This involved weekly individual play therapy sessions with the children in the community at their homes, schools, or tenant service sites. Also included individual therapy with their parents and family therapy sessions.

Facilitated children’s groups and parent support groups, both on going and short term. Created and implemented parent/infant young toddler developmental play group. Also created and ran parent support groups on stress reduction, coping skills, child development, and discipline. Facilitated a women’s general support group focusing on building natural support systems and empowerment.

Provided linkages and referrals to other support systems for parents and their families as needed. Aided parents in advocating for their child’s specific needs in schools and other programs. Included working within SFUSD, involvement with SSTs and IEPs, coordinating assessments and collaborating on treatment plans. Also involved contact with CPS, collaborating with parent and their CPS worker.

Collaborated with program coordinators, case managers, and service providers at permanent support housing sites to provide client best services possible. Advocated for client’s needs and provided special trainings to staff as needed on topics such as child development and the effects of homelessness and trauma on development.

June 2004 – August 2005 San Francisco, CA

Clinical Trainee Therapist in Practicum

Responsible for providing therapeutic services to children conducted in weekly play therapy sessions at their schools, shelters, or the offices of HCN. Included subsequent familiarity with Medi-Cal paperwork, procedures and billing.

Performed crisis interventions as needed, including CPS consulting and reporting, completed assessments and created treatment plans of clients.

Collaboration with children’s parents, teachers, case managers, and other support services in weekly meetings. Provided referrals as needed for additional familial support.

Facilitated a Women’s Drop-In Support Group at a permanent supportive housing site.

LARKIN ST. YOUTH SERVICES

April 2002 – August 2003 San Francisco, CA

Counselor/HIV Specialist -Certified HIV Test Counselor-Avenues to Independence-transitional housing

Provided support for youth age 18-25 in a transitional residential program. Offered counseling, crisis intervention, referrals, Lifeskills, HIV prevention, testing and group facilitation, aided in job search and retention, to a group of diverse youth evolving from homelessness to independence.

July 2001 – April 2002 San Francisco, CA

Counselor- Lark-Inn

Provided support and services to homeless youth in short term 40 bed shelter. Established rapport and assessed clients needs based on a harm reduction model. Performed crisis management and conflict resolution between clients.

Offered referrals, resources, and options to help youth complete school, begin job search, look at substance use, etc. Also began shelter’s first Women’s group.

LA CASA DE LAS MADRES

Nov. 1999 – Jan 2001 San Francisco, CA

Family Advocate

Provided case management to women and their children in residential emergency shelter for survivors of domestic violence.

Offered referrals and helped clients navigate legal aid, welfare/social services, transitional or long term housing, medical care, child care and schooling, and whatever was needed per client. Also accompanied them on vital appointments.

Facilitated support and educational groups for women and children, both combined and individual.

Counseled women and children in crisis, as well as conflict resolution.

EDUCATION

Graduated Dec. 1997 - BA University of Colorado Boulder, CO

Graduated May 2005 – MA of Psychology California Institute of Integral Studies San Francisco, CA

SPECIAL QUALIFICATIONS

2 Year Early Childhood Mental Health training with Harris Program at Children’s Hospital Oakland.

References available upon request

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