Human resources
Resume:
Laura P. Moushey
Arden, NC *****
*****.*******@*****.***
Business professional with seventeen years experience successfully creating, organizing, planning and presenting in complex, fast-paced environments. Demonstration skills in:
Interpersonal Skills Leadership HR Generalist Knowledge
Presentations Communication Microsoft Office
Professional Appearance Multi-line Telephone Systems
Achievements and Highlights
Marketing and Sales
• Successfully managed a 120 bed facility with 26 Medicare beds by establishing “Stand Up” meetings each morning for staff to provide smooth transition of new patients.
• Worked well with Discharge Planners and Case workers to quickly place their patients.
• Met Sales Goals each month and received bonuses from corporate offices.
• Provided administrative support to HR department and served as receptionist backup in busy resort office.
Employee and Management Relations
• Created fair discipline and performance evaluation process while advising management on unemployment claims and terminations resulting in never paying out unemployment claims due to fair terminations.
• On a limited budget, successfully organized employee functions such as service awards luncheons, end of the year celebrations, holiday events, etc. for employees with attendance ranging from 10 to 600.
• Created regularly scheduled communication tools to organization including newsletters and television broadcasting of company news and information.
• Acted as mediator for employee to employee or employee to manager situation to ensure fairness in dispute or concern.
• Created and facilitated small groups for problem solving of systems and other organizational issues with a mixed team of employee ensuring all sides of the issue could be seen and solved.
Employment and Compensation
• Staffed for an organization with 900 employees including dealing with seasonal employment and temporary unemployment due to seasonal changes.
• Quarterly provided compensation information to leadership to ensure our salary practices were fair in the hospitality and medical industry. Compensation surveys were completed by contacting local and national competitors to ensure we were meeting the industry standards.
• Recruiter for organization therefore responsible for implementation of job description, job posting compensation analysis, interviewing, reference check and employee orientation process.
• Responsible for the proper competition all legal documents from I-9 to state and federal tax forms, and job offers. All licensed staff was verified before employment.
• Decreased length of open positions by creating a computerized system to organize and track application and interview process. The organization averaged 40 applications a day and 25 screening interviews a day with an average of 15 in orientation per week.
Employment History
Ingles Grocery Markets, Corporate Headquarters
Black Mountain, NC June 2009 – Current
Secretary for Advertising and Marketing Department
SC State Department of Business Development
Columbia, SC September 1999 – May 2004
Part Time Skills Trainer for New and Expanding Businesses including teaching Microsoft Office Package
Asheville Cardiology
Asheville, NC September 1997 – November 1998
Human Resources Coordinator
Grove Park Inn Resort
Asheville, NC May 1995 – September 1997
Employee Relations Manager (June 1997-September 1997)
Employment Manager (May 1996 – June 1997)
Employment Secretary (December 1995 – May 1996)
Employee Relations Secretary (May 1995-December 1995)
Hillhaven Rehabilitation and Convalescent Center
Asheville, NC October 1993- May 1995
Admissions Coordinator
Drake Beam Morin, Inc.
Charlotte, NC 1992-1993
Receptionist
FacFind Marketing Research
Charlotte, NC 1990-1992
Focus Group Facility Coordinator
Education
BS, Meredith College, Raleigh, NC
Major: Business Administration; Concentration: Management
Minor: Speech Communications
Achievements
Meredith College, Class Agent, 2001-present
Nominee, Leader of the Quarter, Grove Park Inn Resort, 1997, 1st Quarter
Employment Security Commission, Member, Advisory Board, 1996-1998
United Way, Loaned Executive, 1993
Meredith College, Silver Shield Leadership Society
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