Experienced Professional
Resume:
Jordan Hendrix
Hudson, NC **638
************@*******.***
Profile
A business professional with outstanding managerial and problem-solving skills, a developmental history of increased responsibilities and the ability to administer multiple tasks simultaneously. An assured communicator with exceptional interpersonal, motivational and supervisory skills.
Academic History
Appalachian State University, Boone, NC Graduated: December 2005
Bachelor of Business Administration
Major: Marketing
College tuition & expenses 100% self financed by positions held throughout college.
Work Experiences
Account Manager – Prestige Pillow Current
Conover, NC
Creation of new business through prospecting and cold calling techniques. Increased sales through relationship building and advanced customer service. Resolve client complaints by inspecting problems, creating solutions, and submitting recommendations to management. Responsible for information management concerning client prices, quotes, product guidelines, etc. Constant interaction with upper management to ensure success on all levels of business (sales, production, inventory, etc.)
Addition Accomplishments:
Continuous attention to competition/industry trends and activities for sales opportunities
Focused sales efforts from studies of existing and prospective customer volumes
Fostered and sustained positive relationships of customer base through excellent sales management practices
Act as prime focal point for customer accounts
Account Manager - Carpenter Company July 2006 – March 2008
Conover, NC
Responsible for maintaining and improving accounts with existing customers. Established new business with potential clientele. Collaborated with colleagues company-wide to create new products and solve quandaries. Improved
communication through customer interactions and consultation . Conveyed imperative information between clients and upper management and acquired information throughout the industry to generate enhanced business solutions.
Additional Accomplishments:
Managed multiple accounts on a daily basis
Maintained customer relations and created positive rapport
Documented and managed essential information for managerial purposes
Advised customers and employees on product development and service issues
Assistant Manager – The Sherwin Williams Company
Jan. 2006 – July 2006
Boone/Shelby, NC
Established relations with customers and created positive interaction on sales floor and job site. Attained selling skills through sales on retail and commercial accounts. Evaluated and fulfilled customer needs on day-to-day basis. Continuous interaction with potential and existing store accounts. Followed up on accounts and customers. Obtained proficiency in inventory/data management as well as in depth knowledge of a diverse and complex product line.
Additional Accomplishments:
Excellent customer account maintenance
Exceptional customer communications and hands-on interaction
Utilization of company-wide intranet operations
Superior product and employee management expertise
Pro Shop Manager – Lenoir Golf Club March 1998 – Dec. 2005
Lenoir, NC
Attained many occupation skills as an attendant to the golf professional at the Lenoir Golf Club such as customer interaction and business accounting skills. Acquired an abundance of managerial skills while supervising other assistants and subordinates. Provided superior customer service to members as well as customers on constant basis.
Additional accomplishments:
Provided training and management to employees
Organized and directed major tourneys and events
Supervised and maintained pro shop equipment/merchandise
Maintained all club member information on database software
Professional Skills
Highly organized with strong presentation skills
Oracle and SAP operating systems
Skillful in office operations
Excellent oral and written communication skills
Strong managerial and organizational skills
Microsoft Office programs
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