Sales Representative Customer Service
Resume:
JOHN NIGGLE
Overland Park, KS 66213
********@*********.***
SUMMARY
Enthusiastic, results-oriented Sales Professional with proven track record in business to business sales in a variety of industries. Independent thinker who works well in a team environment. Consistently recognized for achieving planned financial goals, taking initiative and working collaboratively. Key competencies include:
Business Development
In-depth Knowledge of Markets
Sales Territory Management Consultative Selling
MS Office Suite
Operations
Customer Service
New Product Introduction
Results Oriented
CRM and SAP Experience
PROFESSIONAL EXPERIENCE
Forbo Bonding Systems (acquired by H.B. Fuller Company March 2012)
Senior Sales Representative 1986 to 2012
Managed a $3 million territory with responsibility for the promotion and sale of the company’s portfolio of adhesive technologies to industrial users in packaging, wood working, durable assembly, graphic arts, hygiene, and paper converting markets.
Major Accomplishments
• Increased sales revenue by 59.8% in 2011 vs. 2010. Goal was 6-7%
• Developed 10 new accounts in 2011 representing over $1 million in sales
• Acquired business at 4 out of 6 target accounts in 2011
• Closed Hallmark Cards and grew account to over $600,000
• Selected member of the Top Performer’s Club in 1993, 1994, 1995
• Awarded Top Performer of the year in 1994 (Program discontinued 1996)
U.S Steel Supply (Division of U.S. Steel Corporation)
Sales Representative 1984 to 1986
Responsible for the sale of structural steel in a territory including Nebraska and part of the Kansas City metropolitan area. Accounts included industrial steel fabricators and assemblers of products requiring carbon, high strength low alloy, alloy, PVQ, and stainless steel plates, sheets, coils, beams, and channels. Duties included servicing existing accounts and the development of new business in line with the objectives of the Supply Division.
Major Accomplishments
• Increased sales revenue and profit contribution by over 200% from 1984 to 1986
• Ranked in the top10 territories in the nation out of over 60
John Niggle, page 2, 913-***-****
PROFESSIONAL EXPERIENCE (cont’d)
Regal Plastic Supply
Sales Representative 1980 to 1984
Responsible for the sale of industrial plastics including acrylics, polycarbonates, Nylon, Teflon, Delrin, Kydex, PVC and others as well as silicone sealants and RTV compounds to industrial accounts in the Kansas City metropolitan area and Eastern Kansas. Accounts included a variety of manufacturers, machine shops, glass installers and government contractors.
Major Accomplishments
• Managed all activity with Bendix Corporation (now Honeywell)
• Promoted to outside sales (from inside sales representative) within 18 months
• Received award from General Electric for sale of silicone sealant
Zeuschel Equipment Company
Sales Representative 1980 to 1980
Responsible for the sale of process instrumentation to manufacturers and utilities in Kansas and Southwest Missouri. Product line included pressure gauges, valves, tube fittings, and electronic and pneumatic controllers.
Major Accomplishments
• Increased revenue in the territory by 50%
• Obtained the first order for the company from the Kansas City, Kansas Board of Public Utilities
• Awarded recognition for exceeding sales goal of oxygen analyzers
EDUCATION
Bachelor of Science, Business Administration, University of Kansas, Lawrence, KS
PROFESSIONAL TRAINING
Learning International Professional Selling Skills Management Course
Learning International Professional Selling Skills Course
Reichhold Proactive Law Legal Seminar
Reichhold Performance Management 1
Owner Benefits, Good Qualities Sales Training
Karrass Getting to the Right Price Negotiating Seminar
Forum Corporation Exceptional Sales Performance
General Electric School of Higher Earning
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