Customer Service High School

Amber Nichole Packwood Phone # 918-***-**** Email *********@*****.***

***** * ***** ** *, Collinsville OK 74021

Personal Statement

I am friendly, outgoing and a dedicated individual who has ambition to succeed in any environment. Although I don’t have extensive experience in the retail/sales industry, I love to learn and I am always up to a challenge whatever the situation may be. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to the company.

Work Experience

Carhop (Jan-2011-Present)

Sonic Drive In, Collinsville, OK

I take orders, prepare drinks and Ice cream, bag food and deliver it to the customers. I work with cash handling, transactions, and customer service daily.

Crew Leader (Aug-2009-Nov-2010)

Wade Shows, Beaumont, TX

I set up and tore down rides and games as well as loaded and unloaded trucks. Took count of inventory and managed the breaks. I did cash pick up and drops. I also did payroll at the end of each week.

Customer Service Manager (Apr-2007-Jul-2009)

Wal-Mart, Magnolia, AR

I set up modules, did schedules and inventory. Cash handling and customer service daily. Worked with Microsoft 2000 and Windows 98.

Call Center Associate (May-2005-Mar-2007)

West, Beaumont, TX

I answered incoming calls to the service center and helped customers with their problems and questions they may have had about their cell phones and plans. I also did upgrades and sales, worked with computers as well.

Education

High School Diploma (Aug-2001-May-2005)

Farmington High School, Farmington, MO

I maintained a 3.6 GPA all throughout High School

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