Sales Customer Service

** ********* *** ********,** *****

201-***-**** **********@*******.***

RANDY M. RODRIGUEZ

OBJECTIVE

To obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with people.

WORK EXPERIENCE

April. 2010 - May 2011 Point Of Light Fairfield Nj.

General Worker

Packing.

Shipping

Cutting Label

Laser Printer

Comply with all work instructions, policies, objectives and procedures.

Jan. 2010 Mercasid S.A. Dominican Republic

Sales Executive

Executed direct sales to 110 clients.

Adhered to credit policy by managing all collections from customer database with outstanding billing.

Responsible for orders and maintain the portfolio of products in inventory.

Comply with all work instructions, policies, objectives and procedures.

Maintain and grow sales in the assigned geographic area.

Achievements:

- Significant increase in the volume of monthly sales by 10% by categories.

- Leveled accounts receivables significantly.

- Proposed new customers, exceeding monthly goals.

Feb. 2005 - Jan. 2008 RefriAuto El Rubio Dominican Republic

Quotes & Sales Officer

Responsible for direct sales of air conditioners, inverters and batteries.

Adhered to credit policy by managing all collections from customer database with outstanding billing.orders and maintain the portfolio of products in inventory.

Responsible for ordering supplies and accessories in Advertising.

Achievements:

- Significant increase in the volume of sales by 30% to 85% per month.

- Leveled accounts receivables significantly.

- Proposed new customers, exceeding monthly goals.

Jun. 2004 - Jan. 2005 Ferreteria Inneses Dominican Republic

Accounts Receivable Manager

Run the recovery of overdue bills of credit customers, update statements with records, adjust/correct balances and credit notes.

Received and processed all credit applications submitted by customers and vendors.

Take all necessary actions in cases of delinquent accounts.

Assisted all clients’ cases that required information or documents relating to invoices.

EDUCATION

2001 - Present UTESA University Dominican Republic

Marketing

Presently 7th cycle student working to obtain Bachelor‘s Degree.

SKILLS

Advanced sales skills; Knowledge of accounts receivable cycle; Skills in credit and collection techniques; Excellent negotiation and account analysis skills.

TRAINING

2000 - INFOTEP

Gerenral Electronics

2002 - INNAFOTEP

Marketing & Sales Program

2003 - EAN DOMINICANA

Creating value through efficient inventory and procurement processes.

2003 - National Computers School

Microsoft Office Suite

2006 - INFOTEP

Human Resources and Customer Service Program

REFERENCES

Evelyn Aguasvivas Account Analyst 978-***-****

Jose Santiago Operator 862-***-****

Juan Rodriguez Announcer 978-***-****

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