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Administrative Assistant

Birchwood, TN, 37308
September 30, 2008

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*** ****** **** • Birchwood, TN *7308 • 423-***-****


Skillful and dedicated with extensive experience in the coordination, planning, and support of daily operational and administrative functions.

 Demonstrates capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks.

 Proven track record of accurately completing research, reporting, information management, marketing, and business-development efforts within budget requirements.

 Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

 Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.

TECHNICAL Typing (65+ wpm), office machines (multi-line phone systems, fax, copier, etc.), Microsoft Word, Excel, PowerPoint, Outlook, Microsoft Publisher, Microsoft Access

STRENGTHS Top-notch computer skills. Excellent phone demeanor. Excellent written and verbal communication. Highly organized. Generates atmosphere of enthusiasm. Maintains confidentiality. Loyal team player. Professional in appearance. Ethical in manner.


September 2007 – Present

Volunteer Energy Corporative, Corporate Office, Decatur, Tennessee

Marketing Economic Development Clerk

Responsible for general office duties which include filing, typing, copying, assisting with Energy Right, VECustomer Shares programs, annual meeting, resolving customer complaints, answering multiple phone lines, Lillard Shadow Scholarship program, and tracking publicity in print.

May 2002 – May 2007

USDA Forest Service, Cherokee National Forest, Cleveland, Tennessee

Office Automation Clerk for Fire and Vegetative Management Staff

Responsible for general office duties which included filing, typing correspondence, assisting in training classes with preparation of class materials, and answering multiple phone lines.

August 1998 – May 2002

Hamilton County Board of Education, Chattanooga, Tennessee


Responsible for cleaning Birchwood Elementary and securing the building after hours. Assisted on-site supervisor with inspection reports, ordering, and receiving supplies. Interacted with volunteer parents on a daily basis.


Medi-Mart Pharmacy; Cleveland, Tennessee

Pharmacy Assistant/Cashier

Assisted pharmacist in filling prescriptions, entered computer data, filing, and UPS/Utility Customer Service, made bank deposits and ran errands.


May 2007

Graduate of Bryan College, Dayton Tennessee

Bachelors in Business Administration: Business Management


Cleveland State Community College, Cleveland, Tennessee

Associate in Applied Science Business Management with concentration in Computers and Information Systems


Available upon request

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