Customer Service Sales

Michael D. Thompson

*** *. ******* **. ********, IL 60085 (home) 224-***-**** (cell) 224-***-**** *********@***.***

Career Goal To secure a position that will utilize the experience I have acquired as a Sales Representative

Skills

Direct sales

Business to Business sales

Route Sales

Inventory control/stock management

Excellent customer service

Experience

Owner on-line auction business

2009-Present Waukegan, IL

Performed all tasks associated with owning an on-line auction business

Achieved 100% positive customer feedback

Sales Representative/Sales Specialist

1997-2009 Frito-Lay, Northbrook, IL and 1996-1997 Frito-Lay, Yuma, AZ

Responsible for route sales including order, fill, rotate and maintain in-store product stock levels

Demonstrated the exemplary customer service skills necessary to retain prime product display space in the stores

Detailed documentation of store sales, inventory, reorder points and damaged/dated product returns

Checked and maintained warehouse inventory levels for products

Manager, Warehouse Operations

1992-1996 Cub Foods, Marietta, GA

Responsibility for inventory control and operations

Hired and trained new warehouse employees

Supervised receiving dock operations of incoming/outgoing shipments

Negotiated stock purchases with vendors

Education Barrington High School, Barrington, IL Graduated 1982

Military Experience United States Army 1982-1985, Honorable Discharge

References References are available on request

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